“The front desk staff was the same person to check us in and out the next morning. She was very personable and nice. The room was very clean and had all that we needed for our stay. Bed was comfortable and air conditioning was fantastic. Breakfast was fresh and very good with lots of choices and plenty for all the guests. It was a great stay, will stay again for next year's visit to Waco.”
“October 15–17. I am writing about several concerns with our room and the response I received from the front desk.
On the night of October 15, we found two large roaches in our room. The carpet near the air conditioner was also wet. We initially thought it might be related to the AC being set low, but after being away all day October 16, we returned to find the carpet still completely soaked. The room has also felt stuffy and had an unpleasant smell since we arrived.
At approximately 9:30 a.m. on……