Hilo Reeds Bay Hotel

Photo gallery for Hilo Reeds Bay Hotel

Featured Image
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Terrace/Patio
Terrace/Patio
View from Room

Overview of Hilo Reeds Bay Hotel

Hilo Reeds Bay Hotel

2.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
175 Banyan Drive, Hilo, HI, 96720

Explore the area

  • Popular LocationNaniloa Country Club4 min walk
  • Popular LocationCoconut Island Park8 min walk
  • Popular LocationLiliuokalani Park and Gardens10 min walk
  • AirportHilo, HI (ITO-Hilo Intl.)7 min drive

Choose dates to view prices

About this area

Hilo

Hilo Reeds Bay Hotel is located near the bay and in an area with great airport proximity. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coconut Island Park and Rainbow Falls. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Naniloa Country Club - 4 min walk
  • Coconut Island Park - 8 min walk
  • Liliuokalani Park and Gardens - 10 min walk
  • Wailoa Center - 4 min drive
  • Port of Hilo - 6 min drive

Restaurants

  • Queen's Court Restaurant — 5 min walk
  • Ponds — 7 min walk
  • Ken's House of Pancakes — 8 min walk
  • Sombat's Fresh Thai Cuisine — 9 min walk
  • The Hilo Bay Cafe — 13 min walk

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

About this property

Hilo Reeds Bay Hotel

Hotel near the bay
Hilo Reeds Bay Hotel provides amenities like free WiFi and laundry facilities.
Other perks include:
  • An outdoor pool with sun loungers
  • A pool, express check-out, and luggage storage
  • A terrace
  • Guest reviews speak highly of the proximity to the airport
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Pool sun loungers
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 223 out of 981 reviews
5 - Excellent 23%
Rating 4 - Good. 404 out of 981 reviews
4 - Good 41%
Rating 3 - Okay. 224 out of 981 reviews
3 - Okay 23%
Rating 2 - Poor. 79 out of 981 reviews
2 - Poor 8%
Rating 1 - Terrible. 51 out of 981 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, old school property located on Hilo Bay.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
This is the most controversial hotel I've ever been. The hotel's corridors were like you'd except to see a body,. But it turned out a safe and pleasant hotel it just belongs to another era. Beatiful lookout, next to the old growth and a garden. Clean rooms and beds.
Stayed 1 night in Nov 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very pleasant. The pictures and property are in need of a serious update !! The amount we paid for our 4 day stay was not worth it at all !!
Stayed 7 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The homelike environment.
Stayed 1 night in Oct 2021