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Overview of Hilo Reeds Bay Hotel

Photo gallery

Featured Image
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Terrace/Patio
In-Room Dining
Iron/ironing board, linens

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCoconut Island Park8 min walk
    Popular LocationLiliuokalani Park and Gardens10 min walk
    Popular LocationPort of Hilo6 min drive
    AirportHilo, HI (ITO-Hilo Intl.)7 min drive

Choose dates to view prices

  • Deluxe Studio, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 324 sq ft
    • Resort view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Studio, 2 Double Beds
  • Studio, 1 King Bed, Bay View

    4.7/5 guest room rating

    Room amenities

    • 324 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Bay View
  • Standard Studio (2 Double Beds)

    4.3/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Studio (2 Double Beds)
  • Deluxe Studio (1 King Bed)

    4.2/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Studio (1 King Bed)
  • Standard Studio (1 King Bed)

    3.9/5 guest room rating

    Room amenities

    • 324 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Studio (1 King Bed)
  • Studio, 2 Double Beds, Bay View

    4.2/5 guest room rating

    Room amenities

    • 324 sq ft
    • Bay view
    • Sleeps 4
    • 2 Double Beds
    More detailsStudio, 2 Double Beds, Bay View

About this area

Hilo

Hilo Reeds Bay Hotel is located near the bay and in an area with great airport proximity. Hilo Farmers Market and Hilo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coconut Island Park and Rainbow Falls. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Guests appreciate the hotel's location for the sightseeing.
Visit our Hilo travel guide
Popular Location

What's nearby

  • Coconut Island Park - 8 min walk
  • Liliuokalani Park and Gardens - 10 min walk
  • Panaewa Rainforest Zoo - 3 min drive
  • Wailoa Center - 4 min drive
  • Port of Hilo - 6 min drive

Getting around

  • AirportHilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • Coconut Grill — 6 min walk
  • Ponds — 7 min walk
  • Ken's House of Pancakes — 8 min walk
  • Sombat's Fresh Thai Cuisine — 9 min walk
  • Suisan — 12 min walk

About this property

Hilo Reeds Bay Hotel

Beach fun, near Coconut Island Park
Along with an outdoor pool, this smoke-free hotel has laundry facilities and express check-out. WiFi in public areas is free. All 50 rooms feature kitchenettes with refrigerators and microwaves, plus coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include ceiling fans, hair dryers, and showers.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 9 holes of golf
  • Golf driving range
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Pool sun loungers
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Iron/ironing board (on request)

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Renovations and closures

This property is closed from September 6 2020 to December 31 2020 (dates subject to change).

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Frequently asked questions

Can I cancel my reservation for free at Hilo Reeds Bay Hotel and receive a full refund?
Yes, Hilo Reeds Bay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hilo Reeds Bay Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Hilo Reeds Bay Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.
Is Hilo Reeds Bay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilo Reeds Bay Hotel?
This hotel doesn't offer parking.
What time is check-in at Hilo Reeds Bay Hotel?
Check-in is from 12:30 PM - 5:30 PM.
What time is check-out at Hilo Reeds Bay Hotel?
Check-out is at 11 AM.
Where is Hilo Reeds Bay Hotel located?
Located in Keaukaha, this beach hotel is within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Hilo Shopping Center are also within 3 mi (5 km).
3.6
Good
5 - Excellent
206
4 - Good
415
3 - Okay
245
2 - Poor
80
1 - Terrible
52

3.8/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities
It had everuthing you needed and was clean, nice ocean views
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Went out of their way to be helpful. Had an answer for every question I asked and the solution to a couple of issues I had in trying to complete my travels. No USB ports. The staff solved that for me too. Don't forget your charger.
Stayed 1 night in Jun 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness
Great location didn’t have ac
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place and easy to find.
everything was fine, nice room, small kitchenette, clean and we had easy access from the parking lot. The only issue was the access door to the outside balcony had a permanent vent the size of the door, which allowed all outside sounds into the room. Only a problem when we were trying to sleep. Would stay there again.
Stayed 2 nights in Mar 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Old hotel in great location with great service
Great location in Hilo. This is an older hotel that could really use a major remodel. Don't expect a lot of ammenities. But, the service was outstanding, the people here are extremely friendly and helpful. The staff keeps the hotel and the rooms clean.
Stayed 5 nights in Mar 2020

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