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"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"Good location and great service"

"Great place"

"The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience. "

"Everyone was very nice at this property. It is also attached to a mall, which was convenient. Down side was there was no where for the taxi to drop us off for a handicapped person and the dryers took forever to dry. Please allow yourself extra time when you are doing laundry. Otherwise we loved everything else about this property."

"I loved how clean and convenient the hotel was. The staff was accommodating and helpful. Five stars. Worth the price and would definitely stay again."

"Slight train noise but still had good sleep."

"We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location. "

"Stayed here for 2 weeks. Great hotel, excellent location. Couldn’t ask for more"