“No roof lights (had to use phone light in bathroom and passageway). Bathroom not flushing properly. Window latch broken ( window cannot close properly).”
“First impression when arriving was a shambles the motel looked like a block of flats. Three floors high. The entrance to the rooms was by way of a fire escape. The door to the room didn’t look safe as the key card was disabled and a lock put in above it. The beer garden was down below, the restaurant looked like a motorway cafe. We had to ask where reception was and it was in the adjacent building. Big improvements are needed to upgrade windows and doors. We paid for our stay and then left. ……
“Breakfast was good. Nothing else was. Not recommended. Our room was directly above the bar with a live band, which meant room shaked and vibrated. Continued until after 11pm to be replaced with loud music until midnight. When asking the staff what time it would finish, the manager intervened into an amicable conversation and proceeded to be aggressive, confrontational and abusive towards to me. This included calling me an offensive term multiple times. And suggesting to his staff that they……
