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Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

2.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
10500 Katy Freeway, Houston, TX, 77043

Explore the area

  • Popular LocationHouston Community College - Energy Corridor3 min walk
  • Popular LocationCityCentre11 min walk
  • Popular LocationTown and Country Village17 min walk
  • AirportHouston, TX (IAH-George Bush Intercontinental)35 min drive

Room options

About this area

Houston

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel is located in Memorial, a neighborhood in Houston. Toyota Center and Ashton Gardens are cultural highlights, and travelers looking to shop may want to visit CityCentre and Town and Country Village. Looking to enjoy an event or a game while in town? See what's going on at Minute Maid Park, or consider a night out at NRG Arena.

What's nearby

  • Houston Community College - Energy Corridor - 3 min walk
  • CityCentre - 11 min walk
  • Town and Country Village - 17 min walk
  • Memorial Hermann Memorial City Medical Center - 3 min drive
  • Memorial City Mall - 5 min drive

Getting around

  • Houston Station - 23 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • Sal y Pimienta Kitchen - 12 min walk
  • Texas De Brazil - 13 min walk
  • Ruggles Green - 14 min walk
  • Cyclone Anaya’s Mexican Grill - 15 min walk
  • Taste of Texas - 15 min walk

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Hotel located in Memorial
Consider a stay at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • ATM/banking services, a gift shop, and smoke-free premises
  • Concierge services, an elevator, and a 24-hour front desk
Room features
All 123 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre

Frequently asked questions

Does Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel on Dec 18, 2022 start from $109.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel located?

Located in Memorial, this hotel is 0.2 mi (0.2 km) from Houston Community College - Energy Corridor and 0.6 mi (0.9 km) from CityCentre. Town and Country Village and Memorial City Mall are also within 1 mi (2 km).

Can I cancel my reservation for free at Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 336 out of 477 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 75 out of 477 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 18 out of 477 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 17 out of 477 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 31 out of 477 reviews" "
" "2 - Terrible 6%

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

2/10 Terrible

Faridokht FF Farid
Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not returned our deposit even though I asked them various time

10/10 Excellent

Kelsey
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated

10/10 Excellent

Ricardo
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a short stay
Stayed 2 nights in Nov 2022

10/10 Excellent

Clayton, Long Beach
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and staff very accommodating.
Stayed 1 night in Nov 2022

10/10 Excellent

He
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks new and very clean, probably the most clean hotel room I’ve ever stayed.
Stayed 1 night in Nov 2022

10/10 Excellent

Pedro
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, comfortable rooms, very clean, modern rooms, good continental breakfast
Stayed 4 nights in Nov 2022

10/10 Excellent

Emilson
Traveled with family
Good
Stayed 1 night in Nov 2022

10/10 Excellent

Kandice
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at yhis proper often and have always been pleased with the staff and hotel.

6/10 Okay

Joanna
Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I asked for towels never got them, then I got pool towels 🙄 I asked for toilet paper and never given any .

10/10 Excellent

Brandon
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, new and clean hotel. It is located in a great area. Memorial City is very nice and safe. They have security. Breakfast is offered daily and very good. I highly recommend this hotel.
Stayed 1 night in Nov 2022