Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
10500 Katy Freeway, Houston, TX, 77043

Explore the area

  • Popular LocationToyota Center18 min drive
  • Popular LocationGeorge R. Brown Convention Center18 min drive
  • Popular LocationNRG Stadium21 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)31 min drive

Choose dates to view prices

About this area

Houston

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel is located in Memorial, a neighborhood in Houston. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Memorial Park. Looking to enjoy an event or a game while in town? See what's going on at Minute Maid Park, or consider a night out at NRG Arena.

What's nearby

  • CityCentre - 11 min walk
  • Town and Country Village - 2 min drive
  • Toyota Center - 18 min drive
  • George R. Brown Convention Center - 18 min drive
  • NRG Stadium - 21 min drive

Restaurants

  • Niko Niko's — 6 min walk
  • Sal y Pimienta Kitchen — 12 min walk
  • Texas De Brazil — 13 min walk
  • Cyclone Anaya’s Mexican Grill — 15 min walk
  • Taste of Texas — 15 min walk

Getting around

  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 31 min drive

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel

Hotel near CityCentre
Holiday Inn Express & Suites Houston - Memorial City Centre, an IHG Hotel provides amenities like a free breakfast buffet and free WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A pool, a 24-hour front desk, and meeting rooms
  • A gift shop, concierge services, and a front desk safe
Room features
All 123 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 146 out of 195 reviews
5 - Excellent 75%
Rating 4 - Good. 22 out of 195 reviews
4 - Good 11%
Rating 3 - Okay. 6 out of 195 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 195 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 195 reviews
1 - Terrible 8%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
as soon as I got in the room to put our stuff, I used the toilet and noticed it wouldn-t flush so i headed down right away and reported it. I was told maintenance was going to go service it. I went out with friends and came back at 8pm to first thing I did is flush and the toilet almost overfilled i called the front office it was the same lady and I asked and she had no clue if maintenance had gone to room 430 so I asked if i could get another room with a working toilet but i was i told not and I got offered a plunger for me to do it myself.
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff's services were great
Stayed 2 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps the most stylish and updated hotel room I have ever stayed in. One problem though--the room's coffee machine a "Keurig single-cup" did not work even though appeared to be brand new. The power light did not stay on, and the heater light did not light up. I got the feeling it wouldn't even be worth it for me to call the front desk for help.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff and quiet hotel. Extremely comfortable
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and breakfast
Stayed 5 nights in Nov 2021