Ratings based on 7 Verified Reviews

2.4 out of 5
14% of guests recommend
2.6 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This hotel is for when theirs no other hotel choic

Posted Dec 23, 2016
Not a good one, when my daughter turn t.v on it was on porn chanle, was not even advice by staff.
3 out of 5
by A verified traveler

Cheap place to crash for the night

Posted Apr 24, 2016
Pictures on the wall were broken and still had the shattered glass in the frame. Wiring was coming from the ceiling where an old light fixture used to be installed. Toilet was old and was in need of repair.
2 out of 5
by A verified traveler from Albuquerque

Palace Inn (aka Super 8 - Porter) Issue

Posted Dec 27, 2014
Pros: Nice flat screen TV mounted neatly on the wall. Thicker than normal walls block noise from the next room.
Cons: Attention to detail - the bathroom.
Location: Next to busy freeway. Gas station next door. Other businesses not far.
First off, I thought I was making a reservation with Super 8 Porter only to find out upon arrival that the Super 8 was no more and the Palace Inn had taken over. Apparently this happened some months ago but details were never provided when making the reservation. Renovation of the motel seems to be ongoing. Our room looked quite nice upon entry but once you got to the bathroom it changed drastically. Bathroom hadn't been touched, not even simple maintenance. Had to perform a fix on the toilet handle right off followed an hour later by scraping mineral build up off the shower head. Also noticed the smoke alarm was missing from the ceiling. Once the bathrooms are renovated the rooms should be quite nice.
2 out of 5
by A verified traveler from Washington

Posted Jul 22, 2014
We chose not to stay there after hearing about the experience a fellow family member had the night before. They had a mattress that was wet with urine and had clean sheets over the top of it. There were no other rooms available and management wasn't much help.
3 out of 5
by Louis from tx

non smoking room ? - NOT!

Posted May 11, 2014
Pros: location
Cons: clean out all ac units and treat for fungus
Location: cynthiua woods pavillion - awesome!!!
asked for a non smoking room, got a room that was a smoking room , and some obious fungus/ mold problem / smoke smell problem with the air conditioner that when we turned it on, chunks of fungus came out of the vent of the ac unit. the clerk changed us over to a another room, which that room was perfect, but still , pretty bad inital impression with the firts room . - they ran out of breakfast stuff
1 out of 5
by Andres from San Antonio, TX

Posted Nov 21, 2013
Pros: I did not like nothing about this hotel. Will NOT stay again at this hotel.
Customer service was very poor. There was no hot water and shower head was all clog. No ironing board. The room did not smell clean at all. Call the front desk several times and manager was never available. On check out day at 10:30 a.m. the manager was still not there. They took my cell number and told me that the manager would call me back and I still have not heard from the manager.
4 out of 5
Recommended
for Families
by Meg from Fort Worth, TX

Nice place - reasonable price

Posted May 22, 2012
Pros: Bed were very comfortable
Cons: Elevator was out of order
Location: Just off I59 in Porter, TX
This hotel was in a convenient location just off of I59 in Porter very close to the FM 1314 intersection. There was a Walmart, Kroger, and several eating establishments very close by. The room was comfortable and all four in my family felt that they got a good night's sleep. The elevator was out of order, making us use the stairs, instead. Although we did not use the pool, it looked clean and others were using it. This was a nice motel with a very reasonable price.