搜索赫尔格达的度假村

“服务员服务态度很好，入住很方便，可以步行到海滩边上，只是住1楼的要小心，因为会有很多蚂蚁进来。”

“去的時候剛好是齋戒月，櫃檯人員的臉很臭，態度也沒多好。到達時大概下午四點多房間都還沒整理好，光等入住手續就等了半小時。終於可以入住後換了一位貌似滿臉笑容的櫃檯的人帶我們到房間。介紹了一輪房間設備後，一直不願離去，原來是想要小費。說實在的，光是辦理入住等了那麼久一句道歉都沒有還要看櫃檯臭臉，實在很不想給小費。但他一直等也是很尷尬，給了還嫌少？真的是沒跟你要賠償就不錯了。 浴室裡的淋浴只有花灑沒有蓮蓬頭，水量又小有點難洗。水漬也沒有處理的很好。去沙灘的毛巾就是一人一條，要多的還不太行說飯店規定如此下不為例。沒看過哪家度假村是這樣的，但只要給出足夠的笑容還是有願意給你多一條毛巾的服務人員。 雖然這樣，但度假村整體來說是還不錯，可能因為是全新的所以都保持的還行。餐廳只吃了自助餐，因為要預訂的餐廳根本預約不到或是看起來就沒很好吃。但自助餐每天每餐都會也有變化，不太容易吃膩，選擇也很多味道也不錯，跳過牛肉就好。 雖然一開始入住的時候被櫃檯人員氣到，渡假的好心情全失。還好景色跟環境優美讓我很快就平復了。 ”

“Everything was excellent”

“优点：浮潜很赞。 缺点：WIFI收费，5欧元1天，如果同时用电脑和手机上网，就要10欧！一个叫车的服务员非常渣！”

“The hotel feels outdated, and the quality of the food was disappointing. Compared to my previous experience at Rixos, the difference was significant. The property is very large, yet I was not provided with a map or sufficient information about the amenities during check-in, making it difficult to navigate and fully enjoy the resort. Although I paid for the all-inclusive package, I was not given a wristband or any clear way to identify my status, and I had to provide my room number every time I……

“Overall, the hotel experience was really good. The rooms were clean, the food was nice, and the staff were friendly and helpful. The animation team was also very energetic and did a great job keeping the atmosphere fun and enjoyable. The only negative point for me was the entertainment program. There were no Arabic, Egyptian, or oriental shows at all. When I asked about playing Arabic music, I was told that it was not allowed, which was honestly disappointing, especially for Arabic guests who……

“Lovely room, staff are very attentive, aqua park was great fun. Only thing we'd like improving is the entertainment team. This hotel is recommended for families and couples. However entertainment was purely for children. Also any events happening outside the hotel weren't clearly announced.. ”

“All the staff were so friendly and helpful they really helped to make our stay. The chef came around in the mornings to check that we were enjoying the food and both the buffet and the speciality restaurants were really good. We particularly liked the Italian at breakfast and lunch as it was quieter than the main restaurant. There was plenty of food. The room was large, we had a balcony sea view room, it was clean and the housekeeper was excellent, providing a friendly service. Staff at the……

“Amazing in the hotel environment and food, especially dinna with different theme everyday. But the beach bar is terribly unfriendly for the food offer, only care about close, even require to have something before closing, a lot of excuses not to provide. Need to be enhanced especially for this leader or manager as he is too rude and not thinking to provide service to guest”