8.4/10 Very Good! (620 reviews)
We checked in it was a handicap room which I didn't need
The television never worked they had men coming in both days for over 30 minutes to an hour interrupting our rest time in the room and they couldn't fix it or replace it . The technical guy stated that this room had had that problem in the past and they never corrected so management was aware of the problem never fixed the issues or took it off the active room system. there was no luggage rack or anywhere to put the luggage there was no ironing board and or iron
The curtains were broken so the light would come through. No tissue paper
The shower leaked into the rest of the bathroom so anyone can slip and fall at any time there should be a slope in the shower floor to avoid the whole bathroom getting wet. When we checked in the staff was really lacks the days ago about our issues and only offered to take off our Resort fee. The second day we spoke to a manager he was nicer but still did not resolve the issues. This unit should have never been in the active inventory and the manager should have known that.
Everything was so inconvenience to us coming to hotel to work and then rest and rest never happened only when we slept
Until sunrise for the light came in the curtains and we woke up way too early I hope this unit was taken off the list cuz I wouldn't want anyone else to go through it we went through
Reviewed on Jul 29, 2026