10/10 Excellent
Tracy V., Bowling Green, Ohio
Aug 2, 2024
Liked: Cleanliness
What a view! Lovely new home in great area
Our family of 6 (2 adults, 4 kids ages 9-16) loved this house. There was plenty of space, meals on the deck had an incredible mountain view, and the kids loved all the games in the basement (and board games in the upstairs loft). The house is well-equipped, has nice furniture, and everything is new (although the basement is still partially unfinished, but that was not an issue for us.) The location is convenient to North Conway shopping/dining, hiking, and more. We would have loved to spend more nights there! The one concern that we want to share, however, is the communication with management. We arrived to find a full Toter-style garbage bin on the driveway plus a giant garbage bag overflowing with trash sitting on the ground next to it. We immediately reported it for quick remedy (there are warnings on the fridge about not leaving food/trash outside to keep from attracting bears/wildlife). Despite multiple text messages back and forth with the rental company about it, nothing was done over the two nights of our stay (they kept saying "we are connecting with our local manager about it"). It did not cause a problem for us, per se, but it was a noticeable difference from the attention that other VRBO owners give when contacted. We were grateful that we didn't have something more urgent that needed attention. So we absolutely recommend this home for so many reasons but our constructive criticism is to work on the property management aspect to make it a full 5 stars!
Tracy V.
Stayed 2 nights in Jul 2024