"Nice hotel in a historic neighborhood"
The overall experience was quite good. However, I must question Expedia's rating (class) of this hotel as being 5 stars. The price does put it in that category, but, I should ask Expedia to physically examine the hotel before blindly providing a hotel class. I personally would tag this hotel a 3.5-stars. Btw, the Four Seasons which is in the same neighborhood, is rated 5 stars too. Again, for the price I paid, I expect a lot more. The room size, the room decor, the room condition, were all way below a 4-star standard. The bathroom, fixtures and all, were at best a 3-star hotel standard. The towels were the type one would expect in a 1-star motel - thread bare and flimsy. The cutlery was all good quality, though one could find chip'ed porcelain cups, saucers and plates in the cafe/breakfast area. Again, not something I would expect to see in a 5-star hotel. The furniture in the cafe area was good, but the rooms had totally substandard furniture.
The gym was a joke, but, why would one want to do anything in a stuffy basement room when one could walk or run by the water front just 1 KM away.
The general condition of the hotel was very good. The staff was attentive, polite and helpful. They didn't try to oversell anything and were quick to respond to any request. The breakfast was nutritious, delicious and filling, though it wasn't obvious that some a la carte items could be ordered. The juices were terrible (hearsay) and the coffee was generally good.
Traveller from Glen Una, CA