Jamesburg Residences

"The room was good but the location and property felt shady"

"This hotel is under construction. We had not idea. Loud power tool noises until 5pm on Saturday. The entire lobby is blocked off. Starbucks and restaurant closed. After we reserved the room they sent a notice that the pool was under construction. This was totally misleading as it’s a much bigger full lobby renovation. The hotel said it was stated in the website and there is no mention of construction on the website. The room was also dated, with chopped paint and water damage. How is this a Westin?!? I want my money back. "

"All I can say is, everything are good. "

"Pool was not filled"

"The room is not cleaned unless you request housekeeping which we did and all we got were clean towels. The floor wasn't vacuumed, the bed wasn't made, trash cans weren't emptied. They ran out of clean towels. Someone in our party requested towels and was told the entire hotel only had two lean towels. There were kids running up and down the halls at all hours "

"The pool was too cold to stay in. Lovely, but unusable."

"I never try it the breakfast, And The Bed never changed sheets and also the front desk No Nice it all. Never come back Thanks 😊 "

"Lobby was nice, the check in process was great, staff was helpful and then we entered our room. I had to do a bit of cleaning as it appeared some things were missed, but nothing compared to the overwhelming smell of mold in the bathroom. Staff sent maintenance which was a bit odd because there’s nothing he could’ve done in the moment to solve the issue but I guess the thought counted. There were silverfish bugs crawling around through out the night and finally when trying to leave there was only one working elevator. We had to wait at least 20 + mins to catch one because each time it stopped on our floor it was packed! Probably would not have this as first choice if I need to stay in the area again."

"The staff was incredible; usually I am a very low maintenance guest but on my trip I got sick and needed a few extra things which the staff graciously assisted with. There was a large wedding party staying there as well and everything was handled so smoothly. Thank you!!!!"