6/10 Okay
Robert
Traveled with family
Jun 4, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s what I expected. Cheap I was disappointed that I waited for someone to check me in and out. A sign saying they would be back shortly as they are currently assisting another customer. Garbages around the property were overflowing for days and the grab and go breakfast was hardly stocked up. Ran out of items often. Our first room wasn’t cleaned as there were empty water bottles on the counter, garbage in the bins and the bed had clearly been slept in as it was not made. I know I could have stayed at the Hilton right next door (and I would have if it was pet friendly) and I was ok with the budget option. All they needed to do is have enough staff to be at the front desk 24 hours, someone to walk the property every day and empty garbages and someone else to monitor the grab and go breakfast and they would have got the review I thought they would have deserved …. A good rating. Sorry, not this time. Unfortunately I will not use this Extended Stay Hotel on my next adventure.
Robert
Stayed 5 nights in May 2024