“Great location. Staff were friendly and very accommodating. Comfortable beds and pillows. Hotel had awesome classic rock vibe. The pool, hot tub and sauna were the best I have ever been to in a hotel and change rooms were like being at a spa. Close walk to George street pubs for live music every night. Also close to walking along the waterfront to see the big ships and fishing boats. Had a great time thank you.”
“The location is terrific and within walking distance of the old downtown of St. John's. The room was spotless and the view was spectacular. The staff were friendly, knowledgeable and very helpful. My only gripe was that the guest laundry was not working while we were there and that caused a little bit of an inconvenience to find a laundromat that was open on the weekend. Other than that, the stay was so good that we extended it for another night.”
“Very dirty and run down in rooms and in amenities (pool, workout rooms) - rust, peeling paint, holes in walls, workout room with garbage on floors and no cleaning supplies for equipment post work out. Pool area very dark and poorly maintained - looks NOTHING like the pictures online. Very disappointing. Walkable to the sights but that doesn't make up for the decrepitude of the hotel itself. The lobby has clearly been remodelled and looks good, but time to spread the love to the rest of the……
“The hotel was old
Our bed was so old it was shaped like a bowl
The air conditioner kept running and the tv had issues
The area where the hotel is located is not in a good area related to safety
We had to leave three days early and check into another hotel
We told them we were checking out early and the staff didn’t seem to care
We asked if we could get some kind of refund and they said no”
“A clean environment, helpful staff. A few inadequate areas: lack of restaurant staff, over looking some room cleaning areas (refill of bathroom containers), uncomfortable chair in room. Any issues were addressed quickly, once reported.”