“Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated.
A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room……
“Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated.
A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room……
“I looked forward to this review
7 nights stay #5017
-Hotel overall beautiful. Extremely well done. Modern and peaceful.
-Beach is beautiful (mostly on rocky outcrops with a sandy area as well, stunning water)
-Room, Superior Suite was perfect, very luxurious for two people. Private pool
-Breakfast: inclu,exemplary. Even when tired I would get up to go. Closes 11am, classy to give us that extra half/full hour comparatively. Chef Michael came to ‘help’ me first morning as he saw I was……
“I looked forward to this review
7 nights stay #5017
-Hotel overall beautiful. Extremely well done. Modern and peaceful.
-Beach is beautiful (mostly on rocky outcrops with a sandy area as well, stunning water)
-Room, Superior Suite was perfect, very luxurious for two people. Private pool
-Breakfast: inclu,exemplary. Even when tired I would get up to go. Closes 11am, classy to give us that extra half/full hour comparatively. Chef Michael came to ‘help’ me first morning as he saw I was……
“The hotel is amazing, amazing views the staff are super friendly and helpful. The private pool is a super nice extra. Very comfy bed and everyone was great.i would give to go back sometime. 5 stars”
“The hotel is amazing, amazing views the staff are super friendly and helpful. The private pool is a super nice extra. Very comfy bed and everyone was great.i would give to go back sometime. 5 stars”
“The hotel needs to take into consideration the very low chairs which counted as sofas which are extremely uncomfortable.
No table to eat only a small low coffee table and again extremely uncomfortable outside chairs.
One small rack to hang your towels
No space to place 2 toiletries bags.
Staff were friendly enough.
We won’t be returning to this hotel unfortunately on our next travels back to Crete.”
“The hotel needs to take into consideration the very low chairs which counted as sofas which are extremely uncomfortable.
No table to eat only a small low coffee table and again extremely uncomfortable outside chairs.
One small rack to hang your towels
No space to place 2 toiletries bags.
Staff were friendly enough.
We won’t be returning to this hotel unfortunately on our next travels back to Crete.”
“Bella struttura. Piscina grande panoramica. Colazione buonissima. Personale gentile. Ho apprezzato anche tanto la presenza di cuccioli di gattini nel giardino!”
“Bella struttura. Piscina grande panoramica. Colazione buonissima. Personale gentile. Ho apprezzato anche tanto la presenza di cuccioli di gattini nel giardino!”
“Amazing hotel for the price. Good location near a lot of restaurants, shops and the harbour.
Good breakfast and friendly staff.
Small pool to enjoy with staff ensuring that people don’t leave towels first thing then disappear for hours. 👍
Would definitely recommend and stay again.”
“Amazing hotel for the price. Good location near a lot of restaurants, shops and the harbour.
Good breakfast and friendly staff.
Small pool to enjoy with staff ensuring that people don’t leave towels first thing then disappear for hours. 👍
Would definitely recommend and stay again.”
“Great location for a relaxing vacation. The staff were accommodating and made our stay extremely comfortable. The beach and restaurants are all top tier. Recommend if you are interested in relaxing on the beach, or going on excursions in the Chania area.”
“Great location for a relaxing vacation. The staff were accommodating and made our stay extremely comfortable. The beach and restaurants are all top tier. Recommend if you are interested in relaxing on the beach, or going on excursions in the Chania area.”
“A few broken tiles, towel hooks hanging of the wall and poor painting. Slippery shower with missing door with poor lighting in loo and shower. Hot tub smelt of bleach. Wasnt worth the money. Breakfast made up for it but wont visit again”
“A few broken tiles, towel hooks hanging of the wall and poor painting. Slippery shower with missing door with poor lighting in loo and shower. Hot tub smelt of bleach. Wasnt worth the money. Breakfast made up for it but wont visit again”
“We had an amazing experience with this hotel! The room was beautiful and clean. The staff was over the top helpful. We arrived to a refreshing drink, an icy cold washcloth, and a comfortable place to rest. It was so nice after a long travel day. The hospitality continued for our entire stay. They even sent us away with a breakfast box since we needed to leave very early. We will be back!”
“We had an amazing experience with this hotel! The room was beautiful and clean. The staff was over the top helpful. We arrived to a refreshing drink, an icy cold washcloth, and a comfortable place to rest. It was so nice after a long travel day. The hospitality continued for our entire stay. They even sent us away with a breakfast box since we needed to leave very early. We will be back!”
“We had a spectacular time at Akrotiri Hotel. The hospitality was above and beyond. Breakfast included every morning and high quality. Lena and her husband were incredibly welcoming. The room was very clean and well maintained. The tile in the bathroom was beautiful and the shower itself was wonderful. Now for the view. We were told we would have a panoramic view and we couldn’t have had anything more beautiful to wake up to. The terrazzo was also well maintained and enjoyable to sit on in the……
“We had a spectacular time at Akrotiri Hotel. The hospitality was above and beyond. Breakfast included every morning and high quality. Lena and her husband were incredibly welcoming. The room was very clean and well maintained. The tile in the bathroom was beautiful and the shower itself was wonderful. Now for the view. We were told we would have a panoramic view and we couldn’t have had anything more beautiful to wake up to. The terrazzo was also well maintained and enjoyable to sit on in the……
“Had a wonderful stay here. The property is charming with a lot of character and a perfect central location. The “superior” room was spacious and bright and the staff were incredibly friendly. The cleaning staff especially were so kind and sweet. The shower did switch temperatures from hot to warm back and forth which was odd but that was the only thing we noticed. Overall fantastic and highly recommend!!”
“Had a wonderful stay here. The property is charming with a lot of character and a perfect central location. The “superior” room was spacious and bright and the staff were incredibly friendly. The cleaning staff especially were so kind and sweet. The shower did switch temperatures from hot to warm back and forth which was odd but that was the only thing we noticed. Overall fantastic and highly recommend!!”
“Die Hotelanlage ist klein, aber fein! Vom privaten Flughafen Transfer bis zum Mietauto direkt beim Hotel, die Sauberkeit der Zimmer, wie auch im Restaurant bzw. Lobbybereich. Es war wirklich alles toll! Wer Ruhe sucht und auch die Umgebung erkunden möchte, ist hier absolut richtig und gut aufgehoben!”
“Die Hotelanlage ist klein, aber fein! Vom privaten Flughafen Transfer bis zum Mietauto direkt beim Hotel, die Sauberkeit der Zimmer, wie auch im Restaurant bzw. Lobbybereich. Es war wirklich alles toll! Wer Ruhe sucht und auch die Umgebung erkunden möchte, ist hier absolut richtig und gut aufgehoben!”