Kinki Region Vacations

Great location. Would stay again.

I’m a fussy hotel stayer. But would book this place in a heartbeat. Beautiful room overlooking the city skyline. Bathroom with glass wall is a nice touch

23rd – 26th August 2023 Osaka, Japan - hotel in a busy touristy area with shopping malls, cafes, convenience stores and easy access to various transportation modes like JR lines - lobby rather dim and dated, could do with refurbishing e.g. new carpet and new lights , a make-over for a fresher, brighter and more modern look - reception desk, concierge and front desks all with staff who are able to communicate effectively in English - room was okay, not too spacious but with the basic furnishing. Colour scheme up on the floors is better than that in the lobby as it looks fresher, newer and brighter - they DO NOT have arrows or room numbers on walls on each floor to help guests turn in the right direction. All hotels, in our experiences , have room numbers arrows as soon as lift doors open to lead people in the right direction but Swissotel is very ‘ advanced ‘ to be without this ‘ indicator ‘. Guests become ‘ reluctant explorers’ - later asked if we could have a room with a shower cubicle instead of a ½ glass panel attached to the bath tub and was told all the bathrooms in Swissotel only have ½ glass panels installed - needless to say, the floor was wet after the shower and we had to wipe the floor dry - during shower found someone else’s hair in a few spots--- entwined on the segmented shower cord ; one lying on top of the body wash bottle and another on the shampoo bottle

It was such a treat staying at this Hotel. Staff, especially housekeeoing were extra oridary. You seldomly get this level of service these days.

Great hotel it has nightclub vibes (though its not nosotros) but if you are okay with that, everything is absolutly perfect. Breakfast, bedroom, staff, service. Great stay.