Viajes a Kipton Todo Incluido Vuelo + Hotel

Una propiedad con gran diseño, obras de arte, buena gastronomía, habitaciones muy cómodas, acabados de lujo, una cama magnífica. Excelente opción.

Muy buena ubicación. Existe la posibilidad de transporte del hotel a la clinica

I chose the InterContinental Cleveland because of its direct connection to Cleveland Clinic while accompanying my daughter for medical appointments. I was happy to pay a premium for convenience during a stressful medical trip, but unfortunately the hotel did not meet expectations. After extending our stay to four nights and spending close to $3,000 on accommodations, I found the property noticeably worn and dated. The carpeting feels old, the linens and towels are of surprisingly poor quality, and the pillows had an unpleasant aged smell. The breakfast buffet was plentiful, but I was surprised by the lack of healthier options. Given that this hotel primarily serves patients and families visiting a world-renowned medical institution, I expected a greater emphasis on fresh fruit, nutritious choices, and lighter fare rather than predominantly fried and heavy breakfast items. The most frustrating experience occurred when we returned to our room around 8:00 p.m. after a full day of appointments at Cleveland Clinic and discovered that housekeeping had not serviced the room at all. The beds were unmade, trash bins were full, and used towels had not been replaced. The hotel’s location is exceptional and extremely convenient for Cleveland Clinic patients. Unfortunately, the accommodations and service did not reflect the premium rates being charged.

The room was very clean and nice and chilled for the weather extreme hot temperatures that were happening while I was there for 24 hours. The staff was very helpful and kind. I highly recommend The Westin there in downtown Cleveland. The only complaint I can honestly say was that the room service food I ordered arrived all cold. They said it would arrive to my room in 20 minutes, which it did arrive within that time. 3 carne asada tacos, rice and beans, corn. All cold. I was too tired to have it corrected and had to be at a concert with no time to wait for the corrected order. I'm not blaming The Westin since the restaurant was simply in the hotel. I'm not sure they're affiliated, but I was able to charge my food to my room, so not so sure. The hotel was great.