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Staff are amazing, rooms are spacious and clean. Breakfast is free but could be a touch better. Maybe scrambled eggs instead of the pre-made omelets. They were dry. Other than that, great stay. I would stay again.
Great service. would stay again. staff were extremely helpful.
Nice, clean hotel and friendly staff Great location in the area The children enjoy a lot the swimming pool after a full day on the close by ski slope
The hotel staff were very kind and generous. Helped anytime something was needed. Nice swimming pool as well. The room was very clean. Huge double room was exactly as shown in pictures. The location was in Cambridge which was not bad of a commute to Waterloo where I spent most of my time for my trip. ...
Absolutely everyone we came in contact with made us feel like they were there to serve us. People appear to like their jobs. We were there due to a death in the family and we stayed 8 days. I must say we were most surprised to receive a lovely sympathy card and note from Jodeen. Just one of the little ...
Was doing a conference and was one of the last people to check in. The staff person knew who I was based on my name and yet when she proceeded to check me in, the phone rang and then I had to wait until she was almost on the phone for 10 minutes with her caller. It was disappointing. When I looked ...
We enjoyed our room. Clean, modern decor. Crisp laminate floors. Bathroom clean and modern. Beds comfortable. Breakfast was included
Have stayed here several times and twice within the last 3 weeks. Hotel is always clean and staff are pleasant and more than accommodating.
Recently stayed at the Royal Brock Hotel while in town for an evening with friends. We enjoyed the convenient location of the hotel, with it being within a short drive of restaurants and bars. The hotel room was comfortable and clean.
Room was very comfortable. The thing we did not like is how the staff dressed. The evening desk person and someone hanging around the front destination who was possibly the maintenance guy or general hotel staff were not dressed good and looked like people off the street. Breakfast opions were good ...
My son and I stayed recently at this hotel and found it to be adequate for the cost. It is an old building so obviously it isn't soundproof or in perfect condition. It's dated but I found it charming with its old school decor and bathroom. Everything worked, hot water, coffee maker, tv, bed was clean ...
Fantabulously spectacular, amazing, stunning. The ice machines are worth every penny! Top notch elevators. I've never before in this life or past ones, seen wallpaper of such colours and textures in the bathroom. How'd they even do that? TV stands with built in USB and HDMI ports? Must be from the ...
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