Title: Crowne Plaza Kitchener-Waterloo by IHG Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=12349&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Kitchener-Waterloo by IHG Guests relax by the lobby fireplace or explore the nearby art gallery, while enjoying meals at Aqua Lounge Restaurant and convenient express check-out services ## Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG ![Indoor pool - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/36e655a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/8117bf6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/07176039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5701ba96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Crowne Plaza Kitchener-Waterloo by IHG (Kitchener)](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/5684c2ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo has a welcoming lobby with a fireplace. Enjoy breakfast at Aqua Lounge or swim in the indoor pool. The hotel offers free WiFi, multilingual staff, and seven meeting rooms. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 53 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom Blackout drapes/curtains - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom Blackout drapes/curtains - City view - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds ![Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4600h3065x0y4-eb2450ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 8.6 Excellent 9 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom Blackout drapes/curtains - City view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/bc1191d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 102 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom Blackout drapes/curtains - City view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/3b842ee9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.0 Wonderful 7 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/w4597h3069x0y0-107d8def.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.8 Excellent 28 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Separate bedroom Blackout drapes/curtains Sofa bed - double - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12400/12349/65210219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Premium bedding Separate bedroom Blackout drapes/curtains - City view - 1 bedroom - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457806/w5411h3405x0y195-921e2031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express and Suites Kitchener Southeast by IHG Pioneer Tower West - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very Good 1,377 reviews $98 nightly $115 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Kitchener-Hotels-Kitchener-Inn-Suites.h1457806.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=741ade70-bd12-4b56-b731-bd2b9dec765e&top_cur=USD) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5400000/5399400/5399364/abb18a3e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Township of Woolwich - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,279 reviews $80 nightly $94 total Feb 16 - Feb 17 Total with taxes and fees [](https://www.expedia.com/Kitchener-Hotels-Holiday-Inn-Express-Hotel-Suites-Waterloo-St-Jacobs.h5399364.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=741ade70-bd12-4b56-b731-bd2b9dec765e&top_cur=USD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1790000/1784900/1784867/336b6eea.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Guelph by IHG Guelph - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,003 reviews $117 nightly $138 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Kitchener-Hotels-Staybridge-Suites-Guelph.h1784867.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=741ade70-bd12-4b56-b731-bd2b9dec765e&top_cur=USD) Ad ![Restaurant](https://images.trvl-media.com/lodging/36000000/35520000/35516900/35516855/ec8d2734.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Waterloo - St. Jacobs Area by IHG Township of Woolwich - Pool - Breakfast included - Pet friendly - Kids pool 8.8 Excellent 793 reviews $108 nightly $127 total Feb 9 - Feb 10 Total with taxes and fees [](https://www.expedia.com/Kitchener-Hotels-Staybridge-Suites-Waterloo-St-Jacobs-Area.h35516855.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=10579&destination=Kitchener (and vicinity)&destType=MARKET&latLong=43.450333,-80.490509&searchId=741ade70-bd12-4b56-b731-bd2b9dec765e&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKitchener-Hotels-Crowne-Plaza-Kitchener-Waterloo.h12349.Hotel-Information) ## About the neighborhood Located in Downtown Kitchener, a neighborhood in Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is near the airport and near a metro station. Conestoga Mall and St. Jacobs Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a game? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snow tubing. [Visit our Kitchener travel guide](https://www.expedia.com/Kitchener.dx10579) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.44884%2C-80.48740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q7OwZHdlLA4XUVQ05rjmwTxoU7g=) 105 King St E, Kitchener, ON, N2G2K8 ### What's nearby - ![Clock tower and flags at Edmonton's City Hall](https://images.trvl-media.com/place/6154047/2bd5b705-bd03-44be-9800-3d5e64e39247.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Centre In The Square 8 min walk \- 0.5 miles - Conrad Centre for the Performing Arts 2 min walk \- 0.1 miles - Kitchener Market 7 min walk \- 0.4 miles - Kitchener-Waterloo Art Gallery 8 min walk \- 0.5 miles - Kitchener Memorial Auditorium Complex 20 min walk \- 1.1 miles ### Getting around - Kitchener Station 14 min walk - Toronto Pearson Intl. Airport (YYZ) 67 min drive ### Restaurants - Crabby Joe's Bar & Grill 1 min walk - Casa Toro 88 2 min walk - Kung Fu Tea 2 min walk - Tim Hortons 2 min walk - Café Clementina 1 min walk ## About this property ### Crowne Plaza Kitchener-Waterloo by IHG Upscale hotel near Centre In The Square Located close to Kitchener-Waterloo Art Gallery and Kitchener Memorial Auditorium Complex, Crowne Plaza Kitchener-Waterloo by IHG provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Indulge in a massage, Ayurvedic treatments, and a body scrub at Karma Medi Spa, the onsite spa. The on-site American cuisine restaurant, Aqua Lounge Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center. You'll also find perks like: - An indoor pool - Self parking (surcharge), express check-out, and a banquet hall - 11 meeting rooms, a front-desk safe, and luggage storage - Multilingual staff, an elevator, and a porter/bellhop - Guest reviews give top marks for the breakfast, helpful staff, and location Room features All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers - 37-inch LED TVs with cable channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/30000/21700/21657/f2c70d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Kitchener Centreville Chicopee - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 671 reviews $102 nightly $119 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=21657&PinnedHotelID=21657&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106850000/106849000/106848915/853e0372.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Kitchener Centreville Chicopee - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very Good 1,539 reviews $68 nightly $80 total Feb 15 - Feb 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7927&PinnedHotelID=7927&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1460000/1457900/1457806/w5411h3405x0y195-921e2031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express and Suites Kitchener Southeast by IHG Pioneer Tower West - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very Good 1,377 reviews $98 nightly $115 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1457806&PinnedHotelID=1457806&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8430000/8420300/8420223/36dc3591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Waterloo Waterloo - Pool - Hot tub - Pet friendly - Free WiFi 9.2 Wonderful 1,003 reviews $138 nightly $162 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=8420223&PinnedHotelID=8420223&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5400000/5399400/5399364/abb18a3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Township of Woolwich - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,279 reviews $80 nightly $94 total Feb 16 - Feb 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=5399364&PinnedHotelID=5399364&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/55000000/54480000/54478800/54478738/d511753c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites by Hilton Waterloo St. Jacobs Township of Woolwich - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,169 reviews $81 nightly $95 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=54478738&PinnedHotelID=54478738&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=12349&PinnedHotelID=12349&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12349,21657,106848915,24136,1097637) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Height restrictions apply for onsite parking - Secured, covered self parking on site (CAD 12 per night) - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Aqua Lounge Restaurant - Aqua Lounge Restaurant ### Things to do - Full-service spa - Indoor pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 11 meeting rooms - Business center - Computer station - Conference center (15,000 square feet of space) ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Massage - Mud bath - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom ### More - 1 building - 10 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or hydromassage showerhead - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 37-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Late-night room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 19 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 250.00 per stay We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: CAD 12.00 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6:00 AM to 10:00 AM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work A car is recommended for transportation to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Kitchener-Waterloo Hotel Crowne Plaza Kitchener-Waterloo Delta Kitchener-Waterloo Hotel Kitchener Crowne Plaza Kitchener Waterloo Crowne Plaza Kitchener-Waterloo by IHG Hotel Crowne Plaza Kitchener Waterloo an IHG Hotel Crowne Plaza Kitchener-Waterloo by IHG Kitchener Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener ## Frequently asked questions ### Does Crowne Plaza Kitchener-Waterloo by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG? ### Is Crowne Plaza Kitchener-Waterloo by IHG pet-friendly? ### How much is parking? ### What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG? ### What time is check-out at Crowne Plaza Kitchener-Waterloo by IHG? ### Where is Crowne Plaza Kitchener-Waterloo by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Kitchener-Waterloo by IHG Reviews 8.4 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.0 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 750 8 - Good 395 6 - Okay 189 4 - Poor 55 2 - Terrible 83 ## Reviews ### 10/10 Excellent #### Alan Feb 3, 2026 Liked: Cleanliness, amenities Great staffand Great restaurant ##### Alan Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Thomas Feb 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, the room was very comfortable. I enjoyed my stay ##### Thomas Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Radu Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities everything was good, the room, fast check in, the food at restaurant was very good ##### Radu Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Mohamed Rayene Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities I loved the breakfast ! ##### Mohamed Rayene Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Christine Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great friendly front desk staff! Clean room and comfy beds! Lots to do at hotel (pool, ping pong, mini putt)! ##### Christine Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Kristina Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous hotel, very clean, pool was great, food was great. Location was perfect. ##### Kristina Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### David Jan 17, 2026 Liked: Cleanliness, staff & service Great buffet breakfast. Room was quiet. Bed was comfy. Staff were friendly. ##### David Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Brenda Nov 17, 2025 The staff and hotel room and breakfast was amazing ##### Brenda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rob Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were wonderful and friendly. ##### Rob Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Peter Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was nice, pool was nice, and restaurant food for breakfast and dinner was delicious. The staff at the front desk were kind, at the restaurant the staff was professional and polite with great service, and the hotel was clean throughout. It is also in such a great location for us to walk with our kids to the children's museum just minutes away. Thank you for a great visit! ##### Peter Stayed 2 nights in Dec 2025 ### 8/10 Good #### Elena Oct 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location and excellent breakfast ##### Elena ### 10/10 Excellent #### athana Dec 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room clean good gym breakfast was good ##### athana Stayed 2 nights in Dec 2025 ### 8/10 Good #### Janine Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was big and clean. The breakfast was great. The staff everywhere was helpful and friendly. ##### Janine Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Colleen Jan 15, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a 5 minute drive from St. Mary's Hospital, where I spent a stressful day awaiting my brothers heart surgery. Staff were very kind. I had dinner at the restaurant in the hotel; wine prices were high, but Santa Fe chicken wrap with salad was excellent. Only complaint: poor quality toilet paper for such a nice hotel - please upgrade!! ##### Colleen Stayed 1 night in Jan 2026 ### 8/10 Good #### Keith Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central to downtown Kitchener. Staff and service are excellennt and the Aqua Lounge has amazing food, service and excellent value. ##### Keith Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Joseph Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, clean ##### Joseph Stayed 4 nights in Nov 2025 ### 8/10 Good #### Sanpreet Singh Jan 27, 2026 Liked: Cleanliness, property conditions & facilities Hotel is wonderful , room is very neat and clean as well as the breakfast buffet is also very tasty. But in room there is a one major thing is missing which is old TV so we cannot use Netflix or any other app. This is the thing we missed and there is no free water bottle in room as well. At the last there are fewer things Hotel can improve like upgrade there TV in room and providing water bottles in room. Overall stay is good. ##### Sanpreet Singh Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Danielle Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and quiet and staff were amazing ##### Danielle Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christine Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfy beds. Staff were very helpful when any problem arose and were also friendly. Close to shops and dining. We will be staying again at this hotel. If your looking for budget friendly hotel that is comfy, friendly and clean this is your hotel. ##### Christine Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jason Nov 8, 2025 Liked: Cleanliness, staff & service, amenities Clean room and courteous staff ##### Jason Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Steven Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large clean room and excellent breakfast options at the hotel. Would stay again. ##### Steven Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jean Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and friendly staff ##### Jean Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Timothy Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast service and staff are an outstanding, unexpected touch. Really interesting layout and just overall good value. ##### Timothy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Allan Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and service. Breakfast was fantastic ##### Allan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Revika Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very very helpful and friendly staff. ##### Revika Stayed 5 nights in Oct 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Hilton Toronto/Markham Suites Conference Centre & Spa](https://www.expedia.com/Toronto-Hotels-Hilton-TorontoMarkham-Suites-Conference-Centre-Spa.h6319.Hotel-Information) - [Waterfront Hotel Downtown Burlington](https://www.expedia.com/Hamilton-Hotels-Waterfront-Hotel-Downtown-Burlington.h40712.Hotel-Information) - [Delta Hotels by Marriott Guelph Conference Centre](https://www.expedia.com/Kitchener-Hotels-Delta-Hotels-By-Marriott-Guelph-Conference-Centre.h1832764.Hotel-Information) - [The Casablanca Hotel](https://www.expedia.com/Hamilton-Hotels-The-Casablanca-Hotel.h477749.Hotel-Information) - [Hilton Mississauga/Meadowvale](https://www.expedia.com/Toronto-Hotels-Hilton-MississaugaMeadowvale.h27992.Hotel-Information) - [Courtyard by Marriott Toronto Northeast/Markham](https://www.expedia.com/Toronto-Hotels-Courtyard-By-Marriott-Toronto-NortheastMarkham.h4499.Hotel-Information) - [Super 5 Inn](https://www.expedia.com/Toronto-Hotels-Super-5-Inn.h7836911.Hotel-Information) - [Delta Hotels by Marriott Toronto Markham](https://www.expedia.com/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Markham.h17116.Hotel-Information) - [Toronto Marriott Markham](https://www.expedia.com/Toronto-Hotels-Toronto-Marriott-Markham.h19413674.Hotel-Information) - [Hampton Inn & Suites by Hilton Toronto Markham](https://www.expedia.com/Toronto-Hotels-Hampton-Inn-Suites-By-Hilton-Toronto-Markham.h8695627.Hotel-Information) - [Aloft Vaughan Mills](https://www.expedia.com/Toronto-Hotels-Aloft-Vaughan-Mills.h4995349.Hotel-Information) - [Hampton Inn & Suites by Hilton Burlington Toronto](https://www.expedia.com/Hamilton-Hotels-Hampton-Inn-Suites-Burlington.h69734720.Hotel-Information) - [Monte Carlo Inn Toronto - Markham](https://www.expedia.com/Toronto-Hotels-Monte-Carlo-Inn-Toronto-Markham.h921867.Hotel-Information) - [Hilton Toronto Airport Hotel & Suites](https://www.expedia.com/Toronto-Hotels-Hilton-Toronto-Airport-Hotel-Suites.h22628.Hotel-Information) - [Monte Carlo Inn Vaughan Suites](https://www.expedia.com/Toronto-Hotels-Monte-Carlo-Inn-Vaughan-Suites.h1398784.Hotel-Information) - [Quality Inn Toronto Airport](https://www.expedia.com/Toronto-Hotels-Quality-Inn-Toronto-Airport.h528218.Hotel-Information) - [Monte Carlo Inn Toronto West Suites](https://www.expedia.com/Toronto-Hotels-Monte-Carlo-Inn-Toronto-West-Suites.h890001.Hotel-Information) - [Delta Hotels by Marriott Waterloo](https://www.expedia.com/Kitchener-Hotels-Delta-Hotels-By-Marriott-Waterloo.h8420223.Hotel-Information) - [Holiday Inn Express Hotel & Suites Toronto - Markham by IHG](https://www.expedia.com/Toronto-Hotels-Holiday-Inn-Express-Hotel-Suites-Toronto-Markham.h1971552.Hotel-Information) - [Courtyard by Marriott Toronto Mississauga/Meadowvale](https://www.expedia.com/Toronto-Hotels-Courtyard-By-Marriott-Toronto-MississaugaMeadowvale.h871091.Hotel-Information) - [Hampton Inn & Suites by Hilton Waterloo St. Jacobs](https://www.expedia.com/Kitchener-Hotels-Hampton-Inn-Suites-By-Hilton-Waterloo-St-Jacobs.h54478738.Hotel-Information) - [Springhill Suites by Marriott Toronto Vaughan](https://www.expedia.com/Toronto-Hotels-SpringHill-Suites-By-Marriott-Toronto-Vaughan.h4548459.Hotel-Information) - [Monte Carlo Inn & Suites Downtown Markham](https://www.expedia.com/Toronto-Hotels-Monte-Carlo-Inn-Suites-Downtown-Markham.h4245587.Hotel-Information) - [Sheraton Parkway Toronto North Hotel & Suites](https://www.expedia.com/Toronto-Hotels-Sheraton-Parkway-Toronto-North-Hotel-Suites.h1201459.Hotel-Information) - [Best Western Parkway Hotel Toronto North](https://www.expedia.com/Toronto-Hotels-Best-Western-Parkway-Hotel-Toronto-North.h39.Hotel-Information) - [Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG](https://www.expedia.com/Kitchener-Hotels-Holiday-Inn-Express-Hotel-Suites-Waterloo-St-Jacobs.h5399364.Hotel-Information) - [Sheraton Gateway Hotel In Toronto International Airport](https://www.expedia.com/Toronto-Hotels-Sheraton-Gateway-Hotel-In-Toronto-International-Airport.h4826.Hotel-Information) - [Cambridge Hotel and Conference Centre](https://www.expedia.com/Kitchener-Hotels-Cambridge-Hotel-And-Conference-Centre.h1661206.Hotel-Information) - [Staybridge Suites Guelph by IHG](https://www.expedia.com/Kitchener-Hotels-Staybridge-Suites-Guelph.h1784867.Hotel-Information) - [Park Inn By Radisson Toronto - Markham](https://www.expedia.com/Toronto-Hotels-Park-Inn-By-Radisson-Toronto-Markham.h12330.Hotel-Information)