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Overview of Crowne Plaza Kitchener-Waterloo

Photo gallery

Guest reviews

4.0 / 5Very Good
750 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationKitchener City Hall6 min walk
Popular LocationChildren's Museum7 min walk
Popular LocationCentre In The Square9 min walk
AirportKitchener, ON (YKF-Region of Waterloo Intl.)13 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Room, 1 King Bed, Non Smoking (Leisure)

    Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

    Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Queen Beds, Non Smoking

    Executive Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room, 2 Queen Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, Non Smoking

    Standard Room, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Executive Suite, Non Smoking

    Executive Suite, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Twin Bed
    More details

About this area

Kitchener

Located in Kitchener, Crowne Plaza Kitchener-Waterloo is in the city center and near a train station. Fairview Park and Conestoga Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park and Waterloo Park. Traveling with kids? Consider Bingemans, or check out an event or a game at Kitchener Memorial Auditorium Complex.

Popular Location

What's nearby

  • Kitchener City Hall - 6 min walk
  • Children's Museum - 7 min walk
  • Centre In The Square - 9 min walk
  • Joseph Schneider Haus - 11 min walk
  • Victoria Park - 16 min walk

Getting around

  • Kitchener Station - 16 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 62 min drive

Restaurants

  • Aqua Lounge Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, and dinner. Kids' menu available.
  • Aqua Lounge Restaurant – Bar offering American cuisine. Serves dinner.

About this property

Crowne Plaza Kitchener-Waterloo

3.5-star family-friendly hotel, walk to Centre In The Square
A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 201 rooms boast deep soaking tubs and offer free WiFi and LED TVs. Guests will also find free wired Internet, refrigerators, and microwaves.
Crowne Plaza Kitchener-Waterloo offers 201 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.
This Kitchener hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: CAD 12.00 per night
Valet parking: CAD 20.00 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily: CAD 9.00-15.95 per person
1 restaurant
1 bar
Room service available

Things to do

Aerobics classes
Arcade/game room
Billiards/pool table
Bowling alley
Health club
Indoor pool
Mini golf
Racquetball/squash
Sauna
Spa tub
Steam room

Family friendly

Arcade/game room
Bowling alley
Dry cleaning service
Free cribs/infant beds
Indoor pool
Microwave
Mini golf
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

French

Business services

24-hour business center
Computer station
Meeting rooms
Conference center (15000 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Deep soaking bathtub
Designer toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Soap
Toilet paper

Entertainment

37-inch LED TV
Cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in between 3 PM - 2 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per stay.
  • Free cribs (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9.00 and CAD 15.95 per person (approximately)
  • Self parking fee: CAD 12.00 per night (in/out privileges)
  • Valet parking fee: CAD 20.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo Kitchener
  • Crowne Plaza Kitchener-Waterloo Hotel Kitchener
All reviews

Frequently asked questions

Guest reviews

4.0

Very Good

5 - Excellent
271
4 - Good
315
3 - Okay
110
2 - Mediocre
35
1 - Poor
19
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hotel was close to everything we needed. Staff were friendly at front desk & room service. The parking was a little confusing on how to find and get to. had to do a few left turns to get back to the hotel to figure it out. Lots of parking once found it down the side of the hotel.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location Was good. Staff polite. Elevator fast.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very clean. Great staff. Pool and mini golf / bowling is amazing for the kiddos. No negatives. We will be back

    Stayed 1 night in Feb 2020