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Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens

Guest reviews

3.1/5
417 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available
  • Laundry
  • Housekeeping

Map

Explore the area

Popular LocationOceanus Waterfront Mall4 min walk
Popular LocationCentre Point5 min walk
Popular LocationKompleks Asia City12 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)15 min drive

Choose dates to view prices

  • Studio

    3.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsStudio
  • Family Room

    3.8/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Room
  • City Apartment at Marina Court Resort Condominium

    Room amenities

    • 1195 sq ft
    • City view
    • Sleeps 6
    • 2 Queen Beds and 2 Twin Beds
    More detailsCity Apartment at Marina Court Resort Condominium
  • Standard Double Room

    Room amenities

    • 245 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room
  • Double Room

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room
  • Superior Room

    Room amenities

    • 603 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 603 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room
  • Basic Double Room

    Room amenities

    • 143 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsBasic Double Room
  • Basic Twin Room

    Room amenities

    • 143 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsBasic Twin Room
  • Basic Studio

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsBasic Studio
  • Standard Twin Room

    Room amenities

    • 190 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room

About this area

Kota Kinabalu

Promenade Service Apartments is located in Kota Kinabalu's Downtown Kota Kinabalu neighborhood. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 4 min walk
  • Anjung Samudera - 5 min walk
  • Centre Point - 5 min walk
  • Kota Kinabalu Central Market - 10 min walk
  • Kompleks Asia City - 12 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features self parking, conference space, and dry cleaning. Additionally, laundry facilities, tour/ticket assistance, and a banquet hall are onsite. All 133 rooms provide free WiFi, electric kettles, and cable TV. Other amenities available to guests include free bottled water, showers, and phones.
Promenade Service Apartments offers 133 air-conditioned accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitizer provided
Masks available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking (surcharge)
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Shower
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Promenade Service Apartments and receive a full refund?
Yes, Promenade Service Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Service Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Promenade Service Apartments?
As of Jul 15, 2020, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on Jul 22, 2020 start from $21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Promenade Service Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Service Apartments?
Self parking is available for MYR 2.00.
What time is check-in at this hotel?
Check-in is from 2:00 PM–11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square and Centre Point. Imago Shopping Mall and Kota Kinabalu Central Market are also within 15 minutes.

Guest reviews

Overall score and ratings for Promenade Service Apartments

3.1
Guest rating
5 - Excellent
51
4 - Good
133
3 - Okay
108
2 - Mediocre
77
1 - Poor
48
3.1
Cleanliness
3.4
Service and Staff
3.5
Amenities
2.8
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...

      Stayed 2 nights in Dec 2019

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 4 nights in Dec 2019