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Pollera

3.0 star property
Step into history with every bite of your breakfast. Discover local treasures with expert tour assistance just steps from Royal Road.

Choose dates to view prices

Experience the historic charm of Kraków Old Town at Pollera, where guests praise the delicious breakfast and helpful staff. Enjoy in-room WiFi, laundry facilities, a banquet hall for special occasions, tour assistance to explore nearby Royal Road and Main Market Square, luggage storage for convenience, and a vending machine for quick snacks.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Parking available
  • Laundry
  • Housekeeping

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About this property

Pollera

  • Hotel near Main Market Square
  • Close to Wawel Castle, Pollera provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
    • Smoke-free premises, a front-desk safe, and a vending machine
    • An elevator, a banquet hall, and tour/ticket assistance
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All guestrooms at Pollera offer comforts such as free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with rainfall showers and tubs or showers
    • 55-inch Smart TVs with premium channels
    • Heating, daily housekeeping, and phones

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Self parking fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Pollera pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pollera?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Pollera on May 25, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 100 per day. Limited spots are available.

What time is check-in at Pollera?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pollera?

Check-out is at 11:00 AM.

Where is Pollera located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Florianska Street and Planty Park are just steps away. Kraków Główny Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 187 out of 286 reviews
Rating 8 - Good. 77 out of 286 reviews
Rating 6 - Okay. 16 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and unique hotel located in the central area of Krakow. The staff was extremely helpful and friendly, the breakfast buffet is delicious and well worth the cost, and the location couldn’t be more perfect! Only two blocks from the square and surrounded by wonderful cafés and restaurants. I would highly recommend the Pollera and will definitely stay there again on another visit to Krakow.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is very convenient, close to many attractions and interesting places. The staff are friendly and always ready to help. The room was clean and comfortable. The only downside was that you could hear noise from the hallway, but it didn’t bother me much, just something to keep in mind. I enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but that’s all I needed. It had everything required plus charm. Staff was wonderful. Breakfast was worth paying extra for. Great location and reasonable price. Would very much recommend!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean , comfortable rooms
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and centrally located
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with helpful staff in the center of Krakow.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yelena

Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent price, delicious breakfast and wonderful staff.
Stayed 2 nights in May 2024
Verified

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again, perfect location.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

WILLIAM

Liked: Staff & service, amenities
Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great location and breakfast. Staff were incredibly friendly. Beds were okay, bathroom and shower were tiny but I think that isn’t unusual for hotels in Europe. Keeping the room cool was a challenge given the time of year but that seems to be common in Europe.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this old hotel in the middle of the old town. Great room with two beds, perfectly clean and great staff. I would come back anytime!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my mom. She is a neat freak and was really pleased with cleanness of the room. Good walkable location. Definitely recommend
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Diana

Excellent reception staff most welcoming top location
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Elysia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for the price and stars was a great stay with complimentary water clean linen and bathrooms
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff, comfortable beds.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antique hotel I think built in1834. Has the charm of an older property but has been well maintained and updated. Sparkling clean bathroom. Original hardwood floors are a little worn but that's part of the charm. Convenient location walkable to train station and all of old town.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, close to bars and restaurants Staff very friendly and helpful Would definitely recommend
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Solomon H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, love the amazing location, very friendly staff specially Margarett, she was super helpful with everything. we loved the breakfast it was very convenience and reasonable price. would definitely recommend this hotel to everybody!
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

Gayathri

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

ERAN

Liked: Cleanliness, property conditions & facilities
wonderful breakfast.
Stayed 1 night in Dec 2023