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Holiday Inn Krakow City Centre, an IHG Hotel

Photo gallery for Holiday Inn Krakow City Centre, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Krakow City Centre, an IHG Hotel

Holiday Inn Krakow City Centre, an IHG Hotel

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Wielopole 4, Kraków, Lesser Poland, 31-072

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationHoly Trinity Church4 min walk
  • Popular LocationMain Market Square7 min walk
  • Popular LocationWawel Castle13 min walk
  • AirportKraków (KRK-John Paul II - Balice)27 min drive

Room options

About this area

Kraków

Holiday Inn Krakow City Centre, an IHG Hotel is located in Kraków City Centre, a neighborhood in Kraków, and is near a train station and near theme parks. Galicia Jewish Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Old Synagogue and Kraków Barbican. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Kraków travel guideOpens in a new window
Map

What's nearby

  • Holy Trinity Church - 4 min walk
  • St. Barbara's Church - 5 min walk
  • St. Mary's Basilica - 6 min walk
  • Main Market Square - 7 min walk
  • Wawel Castle - 13 min walk

Getting around

  • Kraków Główny Station - 11 min drive
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • Pierogarnia Krakowiacy - 4 min walk
  • Lajkonik - 1 min walk
  • Mazaya Falafel - 3 min walk
  • Vegab - 2 min walk
  • Best Western Drink Bar - 3 min walk

About this property

Holiday Inn Krakow City Centre, an IHG Hotel

5-star luxury hotel located in Kraków City Centre
Located close to St. Mary's Basilica and Cloth Hall, Holiday Inn Krakow City Centre, an IHG Hotel provides dry cleaning/laundry services, a bar, and a gym. Enjoy al fresco dining and more at the two onsite restaurants. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a gift shop
  • ATM/banking services, concierge services, and luggage storage
  • An elevator, 12 meeting rooms, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 236 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 90 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; PLN 90 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Gym

Family friendly

  • Children's games
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (16,684 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 90 per person
  • Self parking fee: PLN 90 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

Is Holiday Inn Krakow City Centre, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Krakow City Centre, an IHG Hotel?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Krakow City Centre, an IHG Hotel on Apr 2, 2023 start from $99.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Krakow City Centre, an IHG Hotel?

Self parking is available for PLN 90 per day. Limited spots are available.

What time is check-in at Holiday Inn Krakow City Centre, an IHG Hotel?

Check-in is from 3:00 PM - 4:00 AM.

What time is check-out at Holiday Inn Krakow City Centre, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Krakow City Centre, an IHG Hotel located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of St. Mary's Basilica, Cloth Hall, and Town Hall Tower. Main Market Square and Kraków Barbican are also within 15 minutes. Kraków Główny Station is 21 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Krakow City Centre, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Krakow City Centre, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Krakow City Centre, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Krakow City Centre, an IHG Hotel Reviews

Holiday Inn Krakow City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 999 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 356 out of 999 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 62 out of 999 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 19 out of 999 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 999 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Dmytro

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and service!
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with perfect location
Stayed 3 nights in Dec 2022

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pleasant and clean, the room is large, the location is excellent and the breakfast is excellent
Stayed 3 nights in Dec 2022

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 night stay
The stay was excellent with a few exceptions detailed below. I asked at reception in the evening for sachets of decaff coffee - told they had none and that I should ask at the bar. Got a straightforward no from there which meant no coffee until room serviced the next day - no notepad or pen in the room so had to write a note on the coaster!! On our 2nd last night no coffee replaced so none for our final morning☹️ Chipped red wine glass provided in bar and when replaced, after wine had been poured and not noticed, told there were only white wine glasses available. Bar was not busy at the time. Excellent breakfast with plenty of choice.
Stayed 5 nights in Nov 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
Room and facilities were immaculate; excellent breakfast spread; friendly staff; convenient lobby bar/restaurant; just blocks to Old Town; lively neighborhood with numerous restaurants and convenience stores; would definitely stay again.
Stayed 7 nights in Nov 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a secure hotel. The staff was courteous and it was close to a lot of things. The television worked well and there were lots of TV channels. The internet also worked well. The elevator system ensured that you could only get off the elevator at your designated floor.

10/10 Excellent

Kenneth

10/10 Excellent

George

Stayed 2 nights in Oct 2022

General hotel information

Highly Rated Amenities
Great Location & Spacious Rooms
Star Rating
5
Nearest Airport
Kraków (KRK-John Paul II - Balice)
Address
Wielopole 4, Kraków, Lesser Poland