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Hotel Unicus Palace

Photo gallery for Hotel Unicus Palace

Front of property
Premium Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Unicus Palace

VIP Access

Hotel Unicus Palace

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
ul. Florianska 28, Kraków, Lesser Poland, 31-020

Explore the area

  • Popular LocationJuliusz Slowacki Theater3 min walk
  • Popular LocationMain Market Square5 min walk
  • Popular LocationWawel Castle16 min walk
  • AirportKraków (KRK-John Paul II - Balice)26 min drive

Room options

About this area


Located in Kraków, Hotel Unicus Palace is in the city center. Stanislaw Lem Garden of Experiences and Swoszowice Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Botanic Garden of the Jagiellonian University and Planty Park. Looking to enjoy an event or a game while in town? See what's happening at Kraków Shooting Range or Cracovia Stadium.

What's nearby

  • Kraków Barbican - 3 min walk
  • Juliusz Slowacki Theater - 3 min walk
  • St. Mary's Basilica - 3 min walk
  • Main Market Square - 5 min walk
  • Wawel Castle - 16 min walk

Getting around

  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive


  • McDonald's - 1 min walk
  • KFC - 1 min walk
  • Pijalnia Wódki i Piwa - 1 min walk
  • Beer House Pub Restauracja Pizzeria - 1 min walk
  • Karmello - 1 min walk

About this property

Hotel Unicus Palace

5-star luxury hotel located in Kraków Old Town
Located close to Main Market Square, Hotel Unicus Palace provides a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room or hot tub, and indulge in a body treatment, a massage, or a body scrub. Enjoy Italian cuisine and brunch at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Free newspapers, a front-desk safe, and meeting rooms
  • Tour/ticket assistance, wedding services, and smoke-free premises
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 60 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 120 per day)
  • Valet parking on site (PLN 120 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: PLN 120 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restauracja Hotelowa
  • Trattoria Degusti

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms


  • Terrace


  • Body scrubs
  • Facials
  • Massage


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Premium bedding
  • Rollaway/extra bed (surcharge)


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Towels


  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar


  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Similar properties



Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age: 18


Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 120.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 120 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 120 (one-way)
  • Self parking fee: PLN 120.00 per day
  • Valet parking fee: PLN 120.00 per day
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace Hotel
Hotel Unicus Palace Kraków
Hotel Unicus Palace Hotel Kraków

Frequently asked questions

Does Hotel Unicus Palace have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Unicus Palace?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace on Jun 7, 2023 start from $172.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Unicus Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Unicus Palace?

Self parking is available for PLN 120.00 per day. Valet parking is available for PLN 120.00 per day.

What time is check-in at Hotel Unicus Palace?

Check-in is from 3 PM - midnight.

What time is check-out at Hotel Unicus Palace?

Check-out is at noon.

Does Hotel Unicus Palace provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per vehicle applies.

Where is Hotel Unicus Palace located?

Located in Kraków Old Town, this luxury hotel is within a 10-minute walk of Royal Road and Main Market Square. Florianska Street and Museum of Pharmacy are also within 5 minutes. Kraków Główny Station is 16 minutes by foot.




Rating 10 - Excellent. 588 out of 731 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 112 out of 731 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 22 out of 731 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 7 out of 731 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 731 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




8/10 Good


Stayed 1 night in Apr 2023

10/10 Excellent


Stayed 1 night in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff incredibly friendly and helfpul
Stayed 4 nights in Apr 2023

10/10 Excellent

Louise Jane

Stayed 5 nights in Mar 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few hick-ups with the airport collection but the hotel team rectified it immediately. We had a lovely stay at the hotel very clean and the staff were super friendly and very polite. The swimming pool was slightly cold but it was a particularly cold weekend. The hotel was super clean and in a perfect location for the town. Would highly recommend this hotel and the pizza restaurant attached to the hotel as we had a couple of lovely meals in there as well.
Stayed 3 nights in Feb 2023

6/10 Okay


Traveled with family
I will not return to this hotel again.
A cold shower with bursts of hot water - horror. All the hotel spa facilities had no hot water. A dry and steamy savanna the size of a car trunk. There are no windows in the upper floors and deluxe rooms...makes sense?! I will not return to this hotel again.
Stayed 3 nights in Feb 2023

10/10 Excellent


Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and hotel. Pool and spa were beautiful. Located on one of the best streets in Old Town Krakow. Highly recommend!
Stayed 1 night in Feb 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
That's the best hotel in Krakow. The breakfast is one of the best we experienced the service is great. The room is beautiful and comfortable The bed is very pampering, also the blanket and pillows. The window is a roof top, so no view, but its not disturbing me. In the bathroom the towels are great. There is a shower cap vanity kit. The shampoo, body soap, conditioner and body cream are in large containers fixed to the wall. So, there are not toothbrush or comb hair like in other 5 stars hotel. The Spa is so beautiful but i would prefer the swimming pool temperature to be Higher then now, for me it's cold. The jacuzzi is great and warm enough for me. That's my 3rd time in this hotel and it will be always recommended by me.
Stayed 2 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff, nice pool and saunas. Perfect location, for sure stay here when visit Krakow again.
Stayed 1 night in Feb 2023

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Unicus Palace.
Good experience very good service great location. Lots of good things about the hotel a few negative minor details but no way enough to spoil a vacation at this hotel.
Stayed 5 nights in Dec 2022

General hotel information

Highly Rated Amenities
Conference Space & Beautiful Rooms
Star Rating
Nearest Airport
Kraków (KRK-John Paul II - Balice)
ul. Florianska 28, Kraków, Lesser Poland