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Sheraton Bali Kuta Resort - CHSE Certified

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Primary image
On the beach, white sand
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Pantai Kuta, Kuta, Bali, 80361

Explore the area

  • Popular LocationKuta Beach1 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)26 min drive
  • Popular LocationSanur Beach36 min drive
  • Popular LocationNusa Dua Beach37 min drive

Choose dates to view prices

About this area

Kuta

Located on the beach, Sheraton Bali Kuta Resort - CHSE Certified is in Downtown Kuta neighborhood and is connected to a shopping center. Beachwalk Shopping Center and Poppies Lane II are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kuta Beach and Seminyak Beach. Traveling with kids? Don't miss Waterbom Bali. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like outlet shopping.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Kuta Beach - 1 min walk
  • Poppies Lane II - 4 min walk
  • Beachwalk Shopping Center - 4 min walk
  • Sanur Beach - 36 min drive
  • Nusa Dua Beach - 37 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • Fat Chow - 4 min walk
  • Pronto Pizza - 4 min walk
  • Kedin's Cafe - 6 min walk
  • The Naughty Duck - 8 min walk
  • Bali Agung - 8 min walk

About this property

Sheraton Bali Kuta Resort - CHSE Certified

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Sheraton Bali Kuta Resort - CHSE Certified's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Sheraton Bali Kuta Resort - CHSE Certified offers 203 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 290000 for adults and IDR 145000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bene Italian Kitchen
  • The Lounge

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms - 10

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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5 star
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Parking included
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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from February 9 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 675000.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle fee: IDR 230000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 230000 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 675000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 493 out of 867 reviews
5 - Excellent 57%
Rating 4 - Good. 268 out of 867 reviews
4 - Good 31%
Rating 3 - Okay. 67 out of 867 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 867 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 867 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel…the staff are best in the world….completely committed to help you with anything….thanks Adi
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff is awesome. Kudos to Dhika and the team at the restaurant who have been exceptional - attentive and friendly. Housekeeping team delighted us with their creativity with towels. What a great way to come back to Balinese hospitality after 3 years.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on Kuta Beach. Well maintained and modern hotel. Best of all is the staff - super friendly and helpful. A special thanks to the restaurant staff and the room cleaners. Made our stay great. Not a lot of recreational facilities - small pool (only 1) but lots nearby with beach across the road and shopping next door in Beachwalk Shopping Center. Only downside was the heat I guess. We traveled when humidity was high, so dining (open air) was at times sweaty. We found a small air conditioned restaurant/coffee shop at the front that we often frequented to avoid the humidity. Nice hotel to stay and recommend if you want to enjoy Kuta beach, restaurants and shopping. Lots of massage nearby too, and markets. If you want more “resort style stay” then try Nusa Dua (but that has less of a Bali experience.
Stayed 7 nights in May 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where absolutely amazing making us feel so special. Hotel was in an amazing location and the suit was big clean and had a very comfortable bed
Stayed 15 nights in Apr 2022