La Cygne Vacations from $322

What a great find in KC! This is our go to place when needed. Friendly and helpful staff. Very very nice rooms. Clean. Great bathroom. Comfy beds.

Likes; historic charm, outstanding staff, good restaurant with limited menu but really good quality food , nice pool. What needs work (a lot); ludicrously overpriced drinks and snacks in bar and at pool (this is Excelsior Springs, not Maui), room cleanliness was not great (e.g. soap scum on shower door) and rooms were terribly outdated with shop worn fixtures, noisy AC, sloppily painted woodwork etc. Old charm okay, but not maintaining a restoration is disappointing. Tiny, noisy room with king bed - I realize the hotel was rebuilt early 20th century, but suite our friends had only way to go and that's about same size as 2-star regular room. The grounds have potential, but once past the nice gazebo (for weddings/meetings?), there's lots of un-maintained ground; dilapidated fire pit, un-maintained bocci ball pit, overgrown garden etc. Looks like no one cares. Might consider adding Tennis/Pickleball court but don't bother unless you plan to maintain. Glad I visited once, but won't be back until they renovate.

Very friendly staff!

The sink of the bathroom had built up on three holes that caused an unpleasant smell. The faucet of the bathroom needs deep cleaning or replacements. The mini fridge did not work, because it could not keep the beverages cold. Furthermore, the AC did not cool off either, which is essential during summer days. We also called the front desk to report the mini fridge issue, but the maintenance engineer never showed up. I hope it gets better, but we left disappointed.