Quality Suites Downtown Convention Center

Photo gallery for Quality Suites Downtown Convention Center

Primary image
Indoor pool
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Quality Suites Downtown Convention Center

Quality Suites Downtown Convention Center

2.5 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Social distancing
Map
401 Lakeshore Drive, Lake Charles, LA, 70601

Explore the area

  • Popular LocationLake Charles Civic Center9 min walk
  • Popular LocationNorth Beach Interstate 1010 min walk
  • Popular LocationLake Charles Convention and Visitors Bureau12 min walk
  • AirportLake Charles, LA (LCH-Lake Charles Regional)16 min drive

Choose dates to view prices

About this area

Lake Charles

Located in Lake Charles, Quality Suites Downtown Convention Center is near the beach. The Country Club at Golden Nugget and Frasch Park Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Children's Museum Lake Charles and Prien Lake Park. Looking to enjoy an event or a game while in town? See what's happening at Burton Coliseum or McMurray Ball Park. Guests appreciate the hotel's central location.

What's nearby

  • Lake Charles Civic Center - 9 min walk
  • North Beach Interstate 10 - 10 min walk
  • Children's Museum Lake Charles - 11 min walk
  • Lake Charles Convention and Visitors Bureau - 12 min walk
  • Imperial Calcasieu Museum - 3 min drive

Getting around

  • Lake Charles Station - 10 min walk
  • Lake Charles, LA (LCH-Lake Charles Regional) - 16 min drive

Restaurants

  • MacFarlane's Celtic Pub - 4 min walk
  • Luna Bar and Grill - 10 min walk
  • Botsky's - 11 min walk
  • Stellar Beans Coffee House - 11 min walk
  • Pujo Street Cafe - 12 min walk

About this property

Quality Suites Downtown Convention Center

Hotel in Lake Charles with free breakfast and fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Suites Downtown Convention Center offers 111 accommodations with coffee/tea makers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Quality Suites Motel Lake Charles
Best Suites Motel Lake Charles
America's Best Suites Inn Lake Charles
America's Best Suites Lake Charles
Best Suites Lake Charles
Quality Suites Lake Charles
Quality Suites Downtown Convention Center Motel Lake Charles
Quality Suites Downtown Convention Center Motel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Convention Cen
Quality Suites Downtown Convention Center Hotel
Quality Suites Downtown Convention Center Lake Charles
Quality Suites Downtown Convention Center Hotel Lake Charles

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 162 out of 986 reviews
5 - Excellent 16%
Rating 4 - Good. 262 out of 986 reviews
4 - Good 27%
Rating 3 - Okay. 228 out of 986 reviews
3 - Okay 23%
Rating 2 - Poor. 171 out of 986 reviews
2 - Poor 17%
Rating 1 - Terrible. 163 out of 986 reviews
1 - Terrible 17%

3.1/5

Cleanliness

3.5/5

Staff & service

2.7/5

Amenities

2.9/5

Property conditions & facilities

2.9/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room …. Good value. Would recommend.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service
Needs uodating
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room we were in had burn marks in the sheets, holes in the wall, the toilet seat wasnt even bolted on it just fell off, there was an intense weed smell, there was tape over the smoke alarms, there was lights out, stains on the couch, overall horrible hotel i will never be back.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating!!!
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The clerk was very friendly and tried her best to correct the situation with our room(s). Our first room was dirty and had a broken lamp. Our second room was a little cleaner, but the tub faucet would not shut off so the tub was full of water when we entered the room. In both cases, the smoke detectors were bagged over. While not discussed with hotel staff, the main entrances were disgusting and the doors had not been cleaned in many months. The clerk seemed generally frustrated with the situation and said a refund would be issued. This still required us to book another hotel last minute. Management, the owners, and the franchise should all be embarrassed by what we viewed at this location.
Stayed 1 night in May 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hurricane damage on the outside. Looks nothing like the pictures seen. They upgraded the check-in area.Looks very nice but as soon as you walk in the room, its very disappointing. Was very clean but very outdated.
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no breakfast. The pool needed to clean. We did see a few roaches. For the amount of money I paid for the room, I expected it to be clean.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice quiet stay. The pool area was very well kept. The hotel was nice and clean. Large TV and comfortable beds/pillows. The front desk staff were also very nice.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk personnel was the only positive thing about our stay. Christy was great! The 1st room we went into was gross! We went back down to let her know, she put us in another room. It wasn’t as bad as the first room but still somewhat gross. The sheets were clean so we stayed in it. Everything else was terrible- coffee maker didn’t work, splatter stains on walls and tv, dust on appliances, tape on the floor to keep together where flooring meets carpet, shower door wouldn’t stay closed… thankfully we only stayed one night! I think this hotel needs some serious renovations and better upkeep. Housekeeping crew SUCKS and needs a lesson in cleaning!
Stayed 1 night in Apr 2022