“The toilet in the room made a hideous squealing noise every 15-20 minutes that lasted for a few minutes. I asked for another room but they were booked up. The cold water in the sink didn’t work. The tv didn’t work. I let staff know and was told they were aware of the toilet issue previously and had ordered a part. It is upsetting they were aware and still booked the room. I travel often and am very low maintenance, but I got no sleep because of the squealing toilet and was also told nothing……
“The toilet in the room made a hideous squealing noise every 15-20 minutes that lasted for a few minutes. I asked for another room but they were booked up. The cold water in the sink didn’t work. The tv didn’t work. I let staff know and was told they were aware of the toilet issue previously and had ordered a part. It is upsetting they were aware and still booked the room. I travel often and am very low maintenance, but I got no sleep because of the squealing toilet and was also told nothing……
Sue Ellen