One Star – I Do Not Recommend This Hotel
My family and I stayed at this Motel 6 for almost two months after moving to Wyoming. We were looking for a rental home and needed temporary accommodation for my wife, young daughter, and two dogs.
We chose this hotel because it was pet-friendly and did not charge pet fees. Our dogs are well-trained and have never had accidents inside a room.
I worked delivering orders through various apps and regularly renewed our reservations every few days. One day, after booking another three-night stay through Hotels.com, I arrived and was told the manager had prohibited me from staying because my dogs had allegedly urinated and defecated in the room.
This accusation was false, and no evidence or photographs were shown to me.
The hotel refused to let us check in and told me to contact Hotels.com to cancel. The booking platform said the reservation was still active and that a refund could take 7–10 business days.
After nearly three hours trying to resolve the situation, my family and I were left without a place to stay, facing the possibility of sleeping in our vehicle.
The front desk said the manager might call me within three days, but I never received that call.
Even if my dogs had caused a problem—which they did not—the manager could have contacted me and discussed a reasonable solution. After nearly two months as paying customers, we deserved better treatment.
I eventually found another hotel with larger rooms, even though it charged
Reviewed on Oct 27, 2026
