Such a shame.
Posted Mar 7, 2017
Lovely hotel in a great location. Such a shame it is in such disrepair. Yes it is currently being refurbished, but the rooms that haven't are just letting the hotel's reputation down.
We werent allocated a refurbished room that we had requested. The bed was mouldy, the mattress was thin. The bedroom ceiling appeared to have had a leak at some point and when it rained heavily during the night, we half expected to get a soaking! Bathroom ceiling had big mould patches.
The bar wasn't open, which was a disppointment on a Saturday. Lots of passing trade as there are two bars opposite which were very busy, so I'm sure if a ground floor bar was open there would have been plenty of customers besides residents.
It's so sad as the hotel has a lovely atmosphere. The staff were helpful and polite. Lovely cooked breakfast. We would return at some point but only if a refurbished room was guaranteed.