“I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.”
“I didnt know they only cleaned and restocked towels, coffee, cups......every 3 days. I had to ask for things. I didnt care much for that. And there weren't any luggage racks to haul luggage on available. They could use more of those. I didnt like having to pay a refundable $100 fee up front for any potential damages, even tho I did get it back. Room was pretty clean. Hotel workers were very friendly.”
“Staff was great, hotel was pleasant and comfortable. We were happy with our king bed with pullout couch room. Accommodation was great for our stay l. Breakfast thumbs up. Would definitely recommend.”
“During my stay, I encountered the following significant issues:
Unprofessional Staff: Throughout my stay, I interacted with several staff members who were remarkably rude and dismissive, which only exacerbated the frustration of the other issues listed below.Hygiene and Pest Issues: The room was in an unacceptable state of cleanliness. Most alarmingly, I discovered roaches in the room, which is a major sanitation concern. Additionally, the provided water dispenser was visibly dirty and……
“Room was clean but need better pillows. Pillows were very flat. Air conditioning was excellent. Rooms were really pretty! Staff was awesome. Breakfast was very good! Parking was excellent.
Thank you!”