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Tru By Hilton Gananoque, On

2.5 star property
Hotel with free breakfast, near Lake Ontario

Choose dates to view prices

Consider a stay at Tru By Hilton Gananoque, On and take advantage of free continental breakfast, a grocery/convenience store, and a gym. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
TV
Cable channels
Pet friendly
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Cable channels
Pet friendly
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
TV
Cable channels
Pet friendly
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
TV
Cable channels
Pet friendly
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
TV
Cable channels
Pet friendly
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
379 County Highway 2, Gananoque, ON, K7G 2V4

What's nearby

  • Shorelines Casino Thousand Islands - 7 min walk - 0.4 miles
  • Thousand Islands OLG Charity Casino - 20 min walk - 1.1 miles
  • Gananoque Boat Line - 3 min drive - 1.4 miles
  • Thousand Islands Playhouse - 3 min drive - 1.4 miles
  • Gananoque Municipal Marina - 3 min drive - 1.8 miles

Getting around

  • Gananoque Station - 5 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Riva - ‬3 min drive
  • ‪Bar Petunia - ‬3 min drive
  • ‪Subway - ‬2 min drive

About this property

Tru By Hilton Gananoque, On

Hotel near Lake Ontario
Consider a stay at Tru By Hilton Gananoque, On and take advantage of free continental breakfast, a grocery/convenience store, and a gym. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, a 24-hour front desk, and a TV in the lobby
  • A water dispenser, a computer station, and smoke-free premises
Room features
All guestrooms at Tru By Hilton Gananoque, On offer comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • TVs with cable channels

Similar properties

Lobby

Comfort Inn & Suites Thousand Islands Harbour District

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,005 reviews
Comfort Inn & Suites Thousand Islands Harbour District

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Water dispenser

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Frequently asked questions

Does Tru By Hilton Gananoque, On have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tru By Hilton Gananoque, On?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Gananoque, On on Nov 6, 2025 start from $84.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru By Hilton Gananoque, On pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 50.00 per pet, per day. A cleaning fee of CAD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Tru By Hilton Gananoque, On?

Self parking is free at this property.

What time is check-in at Tru By Hilton Gananoque, On?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Gananoque, On?

Check-out is at 11:00 AM.

Where is Tru By Hilton Gananoque, On located?

Situated in Leeds and the Thousand Islands, this hotel is within 1 mi (2 km) of Shorelines Casino Thousand Islands and Lake Ontario. BMX Track and Skateboard park and Thousand Islands OLG Charity Casino are also within 1 mi (2 km).

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Tru By Hilton Gananoque, On Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 128 reviews
Rating 8 - Good. 23 out of 128 reviews
Rating 6 - Okay. 7 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice new hotel. Staff were so friendly. Will stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Karamjeet

Liked: Cleanliness, amenities
Very nice and clean property. good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Smar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the 401 Clean Updated Quite
Stayed 1 night in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No restaurants within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and made sure our stay gave us everything we needed. Would stay here again. Best hotel in the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff are great.
Stayed 1 night in Aug 2025

10/10 Excellent

Denny

Liked: Cleanliness, staff & service
Their was nothing we didn’t like about our stay It was a pleasant stay The staff was excellent and very helpful Can’t wait to return
Stayed 2 nights in Sep 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Breakfast was excellent and coffee 24/7
Stayed 1 night in Sep 2025

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Very clean, friendly staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Parvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property, ideal for a short stop
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean great service
Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The staff were great. The hotel was clean and comfortable. In the seb description, it looked like there was a restaurant on site unfortunately not. Breakfast was ok, but nothing special. The location was out of the way of town and we would have preferred to be in walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

riad

Liked: Amenities
Brand new, excellent design and great location. Breakfast is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hôtel new and good activities for kids! Gym wow!
Stayed 1 night in Aug 2025

8/10 Good

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was a wonderful stay. The hotel is beautifully decorated and bedding is soft and new. Its quiet at night which was nice. Very close to the casino which is just a few mins of walking from the hotel. We had a great time with family. played some games of pool.
Stayed 1 night in Aug 2025

8/10 Good

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better - rooms were smaller in size. Other than that, everything was really good!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be longer. We are on vacation
Stayed 1 night in Jul 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Everything is new. The offered activities, pool table, swimming pool, and gym are really great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tizazu

Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Yadeira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my family and we had a wonderful experience. The property was new, clean and conveniently located. Staff was very friendly and made us feel welcomed. The hotel concept is great and has a shared living space with things to do, including a foosball table and a pool table. The indoor pool was also nice. Available gym as well. Nice beds and comfy room although not as spacious but enough to relax and recharge.
Stayed 1 night in Jul 2025

8/10 Good

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is
Stayed 2 nights in Jul 2025

6/10 Okay

DURGA PRASAD

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good, my experiece is ok, air-conditioning is a problem, (may be it has a problem in our room).
Stayed 2 nights in Jul 2025

6/10 Okay

Mary-Jean

Liked: Cleanliness, staff & service
The Hotel noted to have been kept very clean during our 4 night stay. During our stay we had a maintenance and safety concern, our front door wasn't latching properly. We always ensure our door is shut and secure when staying away in a hotel prior to leaving. However, we had housekeeping come in, who did not realize that the door didn't latch properly, and they ended up leaving our hotel suite open until we had arrived back later in the night. The staff I addressed this concern with offered to switch us to another room, however it was not ideal during that time of day. This particular staff memeber did not submit this report to maintenance. The following morning I brought forward my concern, the lady in which I spoke with immediately got in touch with maintenance and made arrangements to have it fixed that same day which I was satisfied with. Additionally, part of the hotel experience is getting to use the pool, however their were hygienic and health concerns that prevented us from using the pool leaving us really disappointed. The pool was murky each and every day we took a look at it. For being a brand new hotel, this sholud not be an issue. Murky pools can lead to harmful bacteria which sholud be addressed accordingly so other guests shouldn't have to miss out. I think that this hotel has potential to be a great place to stay but they still have changes needing to be made before they can achieve that.
Stayed 4 nights in Aug 2025