Gateways Inn & Restaurant

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Iron/ironing board, rollaway beds, free WiFi
Iron/ironing board, rollaway beds, free WiFi
Iron/ironing board, rollaway beds, free WiFi
Iron/ironing board, rollaway beds, free WiFi

Overview of Gateways Inn & Restaurant

Gateways Inn & Restaurant

3.0 star property

4.1/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
51 Walker St, Lenox, MA, 01240

Explore the area

  • Popular LocationLenox Library3 min walk
  • Popular LocationVentfort Hall Mansion and Gilded Age Museum4 min walk
  • Popular LocationShakespeare and Company7 min walk
  • AirportHudson, NY (HCC-Columbia County)48 min drive

Choose dates to view prices

About this area

Lenox

Gateways Inn & Restaurant is located in Lenox. The area's natural beauty can be seen at Kennedy Park and Wood's Pond, while Norman Rockwell Museum and Ventfort Hall Mansion and Gilded Age Museum are cultural highlights. Berkshire Scenic Railway Museum and Bousquet Ski Area are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Lenox Library - 3 min walk
  • Ventfort Hall Mansion and Gilded Age Museum - 4 min walk
  • Shakespeare and Company - 7 min walk
  • Frelinghuysen Morris House and Studio - 2 min drive
  • Tanglewood Music Center - 2 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Bradley Intl. Airport (BDL) - 73 min drive

Restaurants

  • Patisserie Lenox - 2 min walk
  • Alta Restaurant & Wine Bar - 3 min walk
  • Nudel - 3 min walk
  • Brava - 3 min walk
  • Church Street Cafe - 4 min walk

About this property

Gateways Inn & Restaurant

3-star hotel with business center and restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a library. All 11 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and cable TV. Guests will also find hair dryers and ironing boards. Limited housekeeping is available.
Gateways Inn & Restaurant offers 11 accommodations with bathrobes and slippers. Televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Iron/ironing board
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012071520
This property accepts major credit cards and cash

Property is also known as

Gateways Inn
Gateways Inn Lenox
Gateways Lenox
Gateways & Restaurant Lenox
Gateways Inn & Restaurant Hotel
Gateways Inn & Restaurant Lenox
Gateways Inn & Restaurant Hotel Lenox

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 32 out of 62 reviews
5 - Excellent 52%
Rating 4 - Good. 17 out of 62 reviews
4 - Good 27%
Rating 3 - Okay. 6 out of 62 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 62 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 62 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Business traveler
Liked: Cleanliness
Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff. Great food & cocktails. Perfectly located.
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.
Stayed 1 night in Oct 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.
Stayed 2 nights in Aug 2021

1/5 Terrible

Traveled with group
Disliked: Staff & service
They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.
Stayed 2 nights in May 2021