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Best Western Richmond Hotel

Photo gallery for Best Western Richmond Hotel

Front of property - evening/night
Front of property
Front of property
Desk, blackout drapes, iron/ironing board, bed sheets
Free daily buffet breakfast

Overview of Best Western Richmond Hotel

Best Western Richmond Hotel

2.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
100 Eastern Bypass, Richmond, KY, 40475

Explore the area

  • Popular LocationRichmond Centre Mall14 min walk
  • Popular LocationEastern Kentucky University16 min walk
  • Popular LocationEKU Center for the Arts2 min drive
  • AirportLexington, KY (LEX-Blue Grass)38 min drive

Room options

About this area


Best Western Richmond Hotel is located in Richmond. Battle of Richmond Visitors Center and White Hall State Historic Site are local landmarks, and the area's natural beauty can be seen at Paradise Cove Aquatic Center and Lake Reba. Hummel Planetarium and Log House Craft Gallery are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Hummel Planetarium - 2 min drive
  • Richmond Area Arts Center - 3 min drive

Getting around

  • Blue Grass Airport (LEX) - 38 min drive


  • Chick-Fil-A - 8 min walk
  • Starbucks - 10 min walk
  • McDonald's - 12 min walk
  • Cook Out - 3 min walk
  • Raising Cane's Chicken Fingers - 10 min walk

About this property

Best Western Richmond Hotel

Property highlights
Consider a stay at Best Western Richmond Hotel and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free WiFi in public areas and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and luggage storage
  • A 24-hour front desk, a computer station, and laundry services
  • Guest reviews give top marks for the location
Room features
All 141 rooms offer comforts such as air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool


  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,310 square feet of space)
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • This property does not have elevators
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties



Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Best Western Richmond Hotel?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on Mar 27, 2023 start from $81.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in is from 3 PM - 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within 1 mi (2 km) of Richmond Centre Mall, Eastern Kentucky University, and EKU Center for the Arts. Hummel Planetarium and Alumni Coliseum are also within 2 mi (3 km).




Rating 10 - Excellent. 288 out of 925 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 357 out of 925 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 164 out of 925 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 76 out of 925 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 40 out of 925 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




4/10 Poor


Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon our arrival we noticed how unkept the lobby was and when we went to use the bathroom, there was a very bad odor in there. I went to make a hot tea since it was offered and the water was at room temperature and there was no tea bags. There was no elevator so my 83 year old Mom had to use the stairs. I have never been in a hotel that did not have an elevator. This should be noted upon booking so that everyone knows this. Our room was not cleaned very well and would not rate this as a 3.9 hotel, more like a 3 if that. There was stains everywhere, the carpet, on the chairs, the linen on my bed, and on the headboards. We only got two towels and we were four people, so in the very early morning, two of us had to use the hand towels . Very disappointed with this expereince and we will not be staying at a Best Western again. We did not get what we paid for.
Stayed 1 night in Mar 2023

2/10 Terrible


Traveled with family
Property was dark, no response to phone calls. Was empty and appeared to be used for a party. Did not appear to be occupied.
Stayed 1 night in Mar 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service
Great homemade biscuits
Stayed 1 night in Mar 2023

4/10 Poor


Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was dirty and dumpy. Looked like hallways hadn’t been vacuumed in at least couple of weeks. Garbage outside everywhere. Hot tub had a green tint and odd smell, couldn’t even go into the pool/hot tub area on our 2nd day cause the door was locked (deadbolt was locked), after asking the front desk lady why it was locked she said she didn’t know. Seemed like she was too lazy and too distracted by her phone to even get up from her chair to check if she had the key. Bathroom was disgusting. I’ve traveled a lot and stayed in a lot of motels and hotels and this was the nastiest. Will never stay here again.
Stayed 3 nights in Feb 2023

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful. They provided insightful information about the area and directions to EKU.
Stayed 1 night in Feb 2023

2/10 Terrible


Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was hair in the tub, we had to be switched rooms super late because the hot water didn’t work, a huge crack in the tub I’m pretty upset that I spent around 100 dollars and got that
Stayed 1 night in Feb 2023

4/10 Poor


Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was maybe 40 degrees, when checking in asked if pool was working and was told it was. Hot tub was extremely dirty. Mouse running around of the first floor. No light bulbs in the fixtures in the room, garbage around the property. Room was fairly clean, other than a musty smell.
Stayed 1 night in Feb 2023

10/10 Excellent


Stayed 1 night in Feb 2023

8/10 Good


Stayed 1 night in Jan 2023

4/10 Poor


Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is really nice and there is a hot tub. There were no towels in pool area. The room wasn’t vacuumed. The rooms are very outdated.

General hotel information

Highly Rated Amenities
Room Cleanliness & Indoor Pool
Star Rating
Nearest Airport
Lexington, KY (LEX-Blue Grass)
100 Eastern Bypass, Richmond, KY