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Best Western Richmond Hotel

2.5 star property
Hotel in Richmond with free breakfast and a 24-hour fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Best Western Richmond Hotel

Indoor pool
Front of property - evening/night
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi
Free daily buffet breakfast
Reception

Reviews

7.4

Good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
100 Eastern Bypass, Richmond, KY, 40475
  • Popular LocationRichmond Centre Mall14 min walk
  • Popular LocationEastern Kentucky University16 min walk
  • Popular LocationEKU Center for the Arts2 min drive
  • AirportLexington, KY (LEX-Blue Grass)38 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

No amenities as posted
Thomas
Jul 20, 2024
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Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor) | Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Clarion Pointe Richmond North near University
Breakfast included
Parking included
Free WiFi
Air conditioning
8.4 out of 10, Very Good, (609)
The price is $91
includes taxes & fees
$83 per night
Aug 11 - Aug 12
Clarion Pointe Richmond North near University

About the neighborhood

Richmond

Best Western Richmond Hotel is located in Richmond. The area's natural beauty can be seen at Paradise Cove Aquatic Center and Lake Reba, while EKU Center for the Arts and Richmond Area Arts Center are cultural highlights. Hummel Planetarium and Log House Craft Gallery are also worth visiting.
Visit our Richmond travel guideOpens in a new window

What's nearby

  • Richmond Centre Mall - 14 min walk
  • Eastern Kentucky University - 16 min walk
  • EKU Center for the Arts - 2 min drive
  • Hummel Planetarium - 2 min drive
  • Lake Reba - 7 min drive

Getting around

  • Blue Grass Airport (LEX) - 38 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cook Out - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Rally's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Best Western Richmond Hotel

Property highlights
At Best Western Richmond Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the spa tub. Free WiFi in public areas and a 24-hour business center are available to all guests.
Other perks include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and laundry services
  • A vending machine, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms offer comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,314 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Best Western Holiday Plaza
Best Western Holiday Plaza Hotel
Best Western Holiday Plaza Hotel Richmond
Best Western Holiday Plaza Richmond
Best Western Richmond
Best Richmond Hotel Richmond
Best Western Richmond Hotel Hotel
Best Western Richmond Hotel Richmond
Best Western Richmond Hotel Hotel Richmond

Frequently asked questions

Does Best Western Richmond Hotel have a pool?

Yes, this property has an indoor pool. Pool access starts at 7:00 AM.

How much does it cost to stay at Best Western Richmond Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Best Western Richmond Hotel on Aug 11, 2024 start from $80.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Richmond Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Richmond Hotel?

Self parking is free at this property.

What time is check-in at Best Western Richmond Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Richmond Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Richmond Hotel located?

Situated in Richmond, this hotel is within 1 mi (2 km) of Richmond Centre Mall, Eastern Kentucky University, and EKU Center for the Arts. Alumni Coliseum and Hummel Planetarium are also within 2 mi (3 km).

Best Western Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1000 reviews" "
Rating 8 - Good. 349 out of 1000 reviews" "
Rating 6 - Okay. 157 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No amenities as posted
Stayed 1 night in Jul 2024

6/10 Okay

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Disliked: Property conditions & facilities
I have no place where I can begin, I booked this place in early June of this year because I was in the area for business. It is under construction, thanks Expedia for telling us that, you suck Expedia. If you’re in the area, you would be safer, cleaner and better off to pitch a tent in someone’s backyard before you stay at this absolute dump. Nothing works, bare wires hanging out of the wall cockroaches in the hallway where you go for breakfast. It is just a dump. Avoid this hotel like a plague.
Stayed 5 nights in Jun 2024

8/10 Good

kathy

Traveled with partner
Good
Stayed 1 night in Jun 2024

6/10 Okay

Ryan

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not great
Stayed 1 night in Jun 2024

8/10 Good

SANDRA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old hotel, little towels, projects underway.
Stayed 1 night in Jun 2024

6/10 Okay

Rhonda

Traveled with partner
Disliked: Amenities, property conditions & facilities
They need more furniture in the rooms. If you get take out you had to eat on the bed. The tv is on the decks and one chair in front of tv. Bathrooms were very small and toilet seat needed tightened up. They were remodeling so just hope they weren’t finished. Pool and hot tub was awesome.
Stayed 1 night in Jun 2024

2/10 Terrible

Rodney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Jerome

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First warning was the hole in the front office wall. The building was being painted but had other smells too, not pleasant. Our first room had no furniture other than the bed. Phone and tv did not work. AC was questionable. Pool was cloudy and green and the pool room was extremely hot. Moved into second room only to find used soap bar, 2 dirty wash cloths in the tub, a mast shower curtain and again no phone. Outlets behind the bed had open access to wiring! This hotel is a disgrace to the Best Western name. The manager did offer a refund, to his credit. I could not possibly recommend this place to anybody traveling. Just nasty!
Stayed 1 night in Jun 2024

8/10 Good

Kristi

Traveled with family
Liked: Cleanliness, staff & service
The property was under renovation, but the rooms were extremely clean, staff was very polite Overall a good stay
Stayed 1 night in Jun 2024

2/10 Terrible

Joy

Stayed 3 nights in May 2024

10/10 Excellent

Alison

Traveled with family
Liked: Staff & service, amenities
It smelled a little strange in the hall areas. It served its function, which gave us a place to sleep with coffee in the morning.
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Stayed 1 night in May 2024

8/10 Good

Carolyn

Stayed 1 night in May 2024

6/10 Okay

Dennis

Traveled with family
Wet average experience. Property was aged and in need of many updates. However, signage indicated that the property was under renovation.
Stayed 1 night in May 2024

4/10 Poor

Dorothy

Disliked: Staff & service, property conditions & facilities
Rented rooms that were still in the middle stages of remodeling, and definitely not safe. Long mirror leaning against wall, lamp fixture ( only one) falling off of wall Definitely not worth the money I spent. Shouldn’t have even been rented out
Stayed 1 night in May 2024

4/10 Poor

Melissa

Stayed 1 night in May 2024

2/10 Terrible

Christopher, Davis Junction

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took me three different trips to the front desk with all of my belongings with me because my key card wouldn’t work. They didn’t have a king size bed for me even though I reserved one and Lee paid my room. The bed was extremely uncomfortable, and there was no coffee at breakfast. I would like a full refund of my room
Stayed 1 night in May 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Eizabeth

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was under construction, the hot tub was out of order, the pool was cold and there was no towels at the pool. Just say the relaxing little night get away was shot too crap!
Stayed 1 night in May 2024

2/10 Terrible

Kristina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never stayed at this hotel due to the hot tub was not in service. It smelled like old people perfume. They gave us a room key that had somebody’s purse and an open suitcase in the bedroom and mirror was laying on the floor doors look horrible like something you would have at your house for your bedroom doors Would not recommend anyone to Stay here, not worth what they want per night. I don’t think I would pay even $50 a night through this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

JAY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to be shut down for renovations, or the customers need to know prior to booking this wasn't what the pictures showed in the pictures . They claim to have a hot tub and swimming pool ,the hot tub doesn't work and is ice cold along with the pool neither were usable,pool furniture was terrible along with so many safety issues on the property ,as far as the room it had ceiling damage and mold in the bathroom furniture falling apart and dirty , the a/c only worked when it wanted and breakfast was mediocre. Would not recommend staying here there are far to many complaints
Stayed 2 nights in Apr 2024

2/10 Terrible

Gary

Traveled with group
Stayed 1 night in Apr 2024

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities
My door didnt lock. Dust everywhere Missing paint
Stayed 2 nights in Apr 2024

6/10 Okay

Mike

Traveled with family
The stay was ok, what bothered me is the cleaning service people were out talking by my room at 7:30 am. They were very loud, knocked on my door at 8:30 and I told them I would be leaving right before 11am. Then they did the same thing at 9:45 which was annoying.
Stayed 1 night in Apr 2024