“Booked room for 3 nights. After 2 we were told we would have to move rooms due to an over booking. We had to check out of our room for 11 and our new room wouldn't be ready until 3pm. So we were without a room during the day. The hotel has recently been taken over and is now geared to families with children and our room was next to an adventure play park which was very noisy from 8am to 9:30 pm. The hotel spa was closed until next easter. The brasserie was upstairs and was near impossible to……
“At best the photos are misleading. The chairs in the photo were not there. The cooking utensils were one very small saucepan. The cups were dirty. There were no towels, tea towels or toilet rolls or plug for the kitchen sink. Central heating was an infrared heater on the wall. The sink in the bathroom was rusty and discoloured the water. The whole room was grubby. The WiFi and tv did not work. Several people tried and failed to get it working. The outside area was run down with broken equipment……
“Gorgeous cottage and Sinead catered for our every need going above and beyond with her thoughtful additions throughout. A perfect place to explore the gorgeous Causeway coast ”