“Check in quick and easy. Parking was busy but always found a space. Room was clean and functional, cleaned daily although often not until well into the afternoon. The safe was not working when we arrived but was fixed almost immediately on notifying reception.
The food, both breakfast and evening meals, was very good quality with lots of choice.
The gym was out of operation which we were not aware of before arrival - there was no indication of when it would reopen.
The swimming pool has 2……
“The room was clean, the water was hot and the staff were great. We had a problem with the safe which was fixed promptly. Our room was facing the road so there was a lot of traffic noise. The room was super hot - open windows and the supplied fan didn’t help much.”
“Recently refurbished location. Clean and well-kept room, numerous accessories and services provided to the customer, such as welcome snacks and complimentary water, and Rituals branded soap and shampoo. Welcoming, charming and friendly staff. They have come to meet all our needs and requirements, including food allergies and intolerance. A great overhaul experience. Highly recommended”
“One of the best hotels in Derry as it is top notch hospitality in a perfect location for walking the walls and exploring the city. We enjoyed all the good treatment and the pub recommendations on Waterloo St.”