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"We had a great stay at the Stone Haus! Larry, Linda and Maddie were wonderful hosts, the room and bed were comfortable, the bathroom was spacious annd had everything we needed and breakfast was delicious. Hoping to come back soon!"

"We stayed in the cottages, which overlooked the Missouri river and railroad tracks. I enjoyed setting on the deck in the evening watching them. The cottage we stayed in met or exceeded our expectations. We will stay there again. One thing we found out is that most of the restaurants in Herman close on Tuesday and Wednesday so we will not be staying in Hermann on those evenings again. We will come in on Wednesday ( The Tin Mill was open and good on both Tuesday and Wednesday) and leave on Friday. We came into Hermann from the West, so we drove down to Jefferson City from Columbia and the took highway 94 into Hermann, it is a river road and well worth the drive."

"Upon checking we were place on the 4th floor after being in the Quality suites we experienced elevator shut down only to be out of service for 3 days of our stay. We were not able to take proper showers due to hot water shortage, the front desk staff seemed to not care about our concerns and choose not to address our concerns. I ask to be moved to another floor. The front desk clerk indicated that he would inform me once the rooms became available he would let me know only to have disappeared at that day of business. Our rooms never got cleaned I only asked for fresh lining and that service wasn’t provided. I assumed this is a family business it appeared that the family lived in the complex they were provided for and I as a paying customer was treated as I didn’t matter. Guess the family occupied all the lower level rooms and I as a customer had to suffer and be inconvenienced because my customer service didn’t matter to them. I hope they get to read this comment and will decide to meet the needs of your customer. "

"Eliminating the coffeemakers from the rooms was a mistake, in my opinion. "

"We arrived to check in at the hotel. Only then were we told there was NO hot water in the whole hotel. "

"I waited close to 10 minutes to check in because the guy behind the desk was on a personal phone call. He apologized after the fact that what good is that. There were approximately 10 cars in the parking lot. Yeah, they put me on the third floor, with no elevator. I’m a senior citizen center. "

"Quiet. Bathroom ton had a leak and dripped Overall a very comfortable room and facility. Staff was extremely nice."

"This hotel was exceptionally clean. The beds and even the rollaway bed was very comfortable. Parking area was clean and well lit. I would recommend this hotel and will definitely stay there again. "

"Ok"