Lithia Springs Chalets

"Was checking in late at night around midnight and there was only one person working the desk and answering the phones with a long line."

"Clean room and nice staff. Helped me get to hotel from airport. Remind customers no smoking in rooms."

"This trash "

"Will definitely stay here again everything was top-notch loved how modern it is. "

"The hotel is great and centrally located. There is a food court on the second floor with lots of good treats, a dj, and a full bar. The only thing that took us by surprise was how much the parking was. It’s $69 per night to valet. Other than that, I would definitely stay here again. Service was good, hotel is nice, rooms are updated and clean."

"Fantastic stay"

"Good"

"I Normally Don’t Leave Reviews, But I Feel Like This Experience Needs To Be Addressed. From The Beginning, This Stay Was Extremely Disappointing & Unprofessional. The First Room We Were Given Was Infested With Ants. Within Only About An Hour Of Being In The Room, Staff Told Us We Needed To Hurry & Eat Our Food And Throw Our Trash Away Somewhere Else As If We Caused The Problem. We Were Also Told The Ants Were “Just Nature,” Instead Of The Issue Being Properly Addressed. The Room Also Had Old Debris Left On The Floor Along With An Old Stocking Cap From Previous Guests, Which Clearly Showed The Room Had Not Been Properly Cleaned. Although Staff Did Move Us To Another Room, That Room Was Not Much Better. There Was Blood On The Sheets, Old Bobbi Pins Left On The Floor, More Debris, And The Toilet Did Not Work Properly. At That Point, It Was Very Clear That Cleanliness And Room Inspection Standards Were Severely Lacking. I Am Still Waiting To Hear Back Regarding My Refund. I Have Called And Emailed Multiple Times With Little To No Response From The Property, Which Has Made This Entire Situation Even More Frustrating. Cleanliness, Functioning Rooms, And Basic Customer Service Should Be The Bare Minimum At Any Hotel. This Entire Experience Was Unsanitary, Frustrating, And Inconvenient"

"Loved the higher floor with outside balcony!"