“There was a dirty bottle of what looked like pee on our balcony upon arrival. We were not provided with enough towels, and were only provided with hand towels upon requesting more towels, despite the fact that the reservation was made for five. Front desk staff was unhelpful when asked about airport shuttles and towels.”
“The hotel has been renovated, and the room facilities are very new and clean. However, for non-smokers like us, the hallway has a strong smell of smoke, despite the “No Smoking” sign at the entrance. The soundproofing of the rooms is not very good. On the positive side, the breakfast is plentiful, and the staff are very friendly!”