加的夫兰亨诺克酒店宾馆住宿限时优惠

“Nice stay, friendly, helpful staff, lovely room decoré/amenities”

“Very good environment and resturant.”

“Stayed here Mon-Fri. My initial opinion of this place was very good. Staff were very friendly and appeared efficient. Check-in was easy. Rooms are very good with a ceiling fan and additional tower fan in the room which was helpful during the recent spell of hot weather. Breakfast was good. Couldn’t connect my laptop to their wifi so had to use mobile network. Food in the restaurant was good and delivered piping hot but service is slow and food is a bit pricey. Nevertheless I was very……

“First: two out of the three elevators were out of service which is not especially convenient. Second: I ordered room service for dinner. 45 minutes after it was due to be delivered I went down to the front desk to find out where it was. Sincere apologies and a promise to look into it. Half an hour later I called the concierge,spoke to someone else explained the story and got sincere apologies and a promise to look into it. I made another phone call 30 minutes after that and was told that due to……

“We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks……

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“My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.”

“Excellent stay at this hotel. Everyone was very friendly and helpful. We ate in the restaurant and had a fabulous meal in the evening and the breakfast was delicious and very good value. Will definitely be staying again.”

“Excellent food, lovely little place”

“You need AC. This is a nice hotel and it was too hot.”

“good and quiet place for relax”