Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
52% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Couldn't have been better

Posted Oct 3, 2016
Pros: In particular the staff as they were very customer-friendly
I travel a lot and stay at a lot of hotels and guesthouses etc. I had the pleasure of staying at this hotel and it was excellent and has to be one of the best places I have ever stayed at, I will definitely be back to stay again. From breakfast to the rooms to the garden views everything was amazing. The owners were very polite and helpful, a touch which I personally love in hotels. The room was very clean and quite large. Great value for money.
1 out of 5
by A verified traveler from Aberdeenshire

Be aware, guesthouse in need of refurbishmen

Posted Sep 16, 2016
Pros: Nothing
Cons: Everything
Location: Near Heathrow airport, under flight path
Stayed here for one night due to cancelled flight and no available hotel accommodation near Heathrow. Arrived just before 10pm, accommodation poorly lit on the outside, no visible signpost to indicate that we had arrived at the accommodation due to vans blocking view. Sign post on front door requesting guest remove muddy boots before entering was an indicator that accommodation was mainly used by tradesmen. Had to search for reception area. Pleasant enough greeting when we eventually found the proprietors. Stale odour throughout the building, rooms in urgent need of refurbishment, e.g exposed piping in ensuite, towel rail rusty, ill fitting toilet seat, bedding needs replaced pillows had stale odour, TV remote missing. Only one towel provided per occupant all at An extortonate price for a small triple room. Recently stayed in 5 star hotel in central London for less than room rate here. On hindsight, we would have preferred to spend the night at the airport.
3 out of 5
by A verified traveler

Okay if you prefer B&B to hotel by airport

Posted Sep 1, 2016
Nice staff and everything was okay. Be aware that the B&B is under the take off zone of the world's busiest international airport
1 out of 5
by A verified traveler from hashi


Posted Aug 26, 2016
Hotels members are very rude. Very bad experience with Expedia in this hotel. Disappointed
2 out of 5
by A verified traveler

Posted Aug 24, 2016
Too close airport, heard airplane all night. The hotel looks a little bit mass
1 out of 5
by Iyad from France

Avoid it

Posted Jul 18, 2016 on Hotels
Avoid it, no one was there to my check in, spent one hour trying to find someone, finally I had to and look for another hotel at 3 am.... And over that, the hotel refused to refund.
1 out of 5
by xuehai

Posted Jul 18, 2016 on Hotels
3 out of 5
by A verified traveler

Cheap and cheerful

Posted Jul 15, 2016 on Hotels
Stayed in log cabin in grounds. Comfortable and pretty quiet. Although the hotel is directly at the end of LHR runways. Staff friendly and helpful Great breakfast
5 out of 5
by A verified traveler from western Mass

Close to trains...quiet except in plane path

Posted Jul 9, 2016
We had a great experience. Wonderful staff, very nice and accommodation worked for us!
4 out of 5
by Patrick from Mayo

Posted May 23, 2016 on Hotels
Stayed three nights, management were very friendly and helpful. nice quiet environment and lovely garden and dining area.