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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

VIP Access

Barceló Gran Faro Los Cabos - All Inclusive

Star Rating
3.5 out of 5
See more in Los Cabos (and vicinity)

Photo gallery

Featured Image
On the beach, beach umbrellas, beach towels
On the beach, beach umbrellas, beach towels
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Guest reviews

4.0 out of 5 Very Good
1,001 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All inclusive
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Blvd San Jose S/N, Zona Hotelera Fonatur, San Jose del Cabo, BCS

Explore the area

Popular LocationPlaya Hotelera4 min walk
Popular LocationPlaza Mega Comercial Mexicana12 min walk
Popular LocationPunta Sur Golf Course15 min walk
AirportSan Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.)15 min drive

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  • Junior Suite, Beachfront

    Photos of Junior Suite, Beachfront

    Room amenities

    • 731 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, Beachfront

  • Junior Suite, Beachfront (1ad)

    Photos of Junior Suite, Beachfront (1ad)

    Room amenities

    • 732 sq ft
    • Beach view
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite, Beachfront (1ad)

  • Superior Room

    Photos of Superior Room

    4.1/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room

  • Superior Single Room

    Photos of Superior Single Room

    3.7/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room

  • Superior Room (2+1)

    Photos of Superior Room (2+1)

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (2+1)

  • Superior Room (2+2)

    Photos of Superior Room (2+2)

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (2+2)

  • Superior Room (3ad)

    Photos of Superior Room (3ad)

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (3ad)

  • Superior Room (3+1)

    Photos of Superior Room (3+1)

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (3+1)

  • Superior Room, Beachfront

    Photos of Superior Room, Beachfront

    4.2/5 guest room rating

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront

  • Superior Single Room, Beachfront

    Photos of Superior Single Room, Beachfront

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room, Beachfront

  • Superior Room, Beachfront (3ad)

    Photos of Superior Room, Beachfront (3ad)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (3ad)

  • Superior Room, Ocean View

    Photos of Superior Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View

  • Superior Single Room, Ocean View

    Photos of Superior Single Room, Ocean View

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room, Ocean View

  • Superior Room, Ocean View (2+1)

    Photos of Superior Room, Ocean View (2+1)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (2+1)

  • Superior Room, Ocean View (2+2)

    Photos of Superior Room, Ocean View (2+2)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (2+2)

  • Superior Room, Ocean View (3ad)

    Photos of Superior Room, Ocean View (3ad)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (3ad)

  • Superior Room, Ocean View (3+1)

    Photos of Superior Room, Ocean View (3+1)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (3+1)

  • Deluxe Room, Ocean View

    Photos of Deluxe Room, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsDeluxe Room, Ocean View

  • Deluxe Single Room, Ocean View

    Photos of Deluxe Single Room, Ocean View

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsDeluxe Single Room, Ocean View

  • Deluxe Room, Ocean View (3ad)

    Photos of Deluxe Room, Ocean View (3ad)

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsDeluxe Room, Ocean View (3ad)

  • Junior Suite, Beachfront

    Photos of Junior Suite, Beachfront

    Room amenities

    • 731 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, Beachfront

  • Junior Suite, Beachfront (Nac. 1ad)

    Photos of Junior Suite, Beachfront (Nac. 1ad)

    Room amenities

    • 732 sq ft
    • Beach view
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite, Beachfront (Nac. 1ad)

  • Junior Suite, Beachfront (Nac. 3ad)

    Photos of Junior Suite, Beachfront (Nac. 3ad)

    Room amenities

    • 732 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite, Beachfront (Nac. 3ad)

  • Superior Room (Nac.)

    Photos of Superior Room (Nac.)

    4.1/5 guest room rating

    Room amenities

    • 495 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (Nac.)

  • Superior Single Room (Nac.)

    Photos of Superior Single Room (Nac.)

    Room amenities

    • 495 sq ft
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room (Nac.)

  • Superior Room (Nac. 3ad)

    Photos of Superior Room (Nac. 3ad)

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (Nac. 3ad)

  • Superior Room (Nac. 2+1)

    Photos of Superior Room (Nac. 2+1)

    Room amenities

    • 495 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (Nac. 2+1)

  • Superior Room (Nac. 2+2)

    Photos of Superior Room (Nac. 2+2)

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (Nac. 2+2)

  • Superior Room (Nac.)

    Photos of Superior Room (Nac.)

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room (Nac.)

  • Superior Room, Beachfront (Nac.)

    Photos of Superior Room, Beachfront (Nac.)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac.)

  • Superior Single Room, Beachfront (Nac.)

    Photos of Superior Single Room, Beachfront (Nac.)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room, Beachfront (Nac.)

  • Superior Room, Beachfront (Nac. 3ad)

    Photos of Superior Room, Beachfront (Nac. 3ad)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac. 3ad)

  • Superior Room, Beachfront (Nac. 2+1)

    Photos of Superior Room, Beachfront (Nac. 2+1)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac. 2+1)

  • Superior Room, Beachfront (Nac. 2+2)

    Photos of Superior Room, Beachfront (Nac. 2+2)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac. 2+2)

  • Superior Room, Beachfront (Nac.)

    Photos of Superior Room, Beachfront (Nac.)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac.)

  • Deluxe Room, Ocean View (Nac.)

    Photos of Deluxe Room, Ocean View (Nac.)

    Room amenities

    • 570 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsDeluxe Room, Ocean View (Nac.)

  • Superior Room, Ocean View (Nac.)

    Photos of Superior Room, Ocean View (Nac.)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (Nac.)

  • Superior Single Room, Ocean View (Nac.)

    Photos of Superior Single Room, Ocean View (Nac.)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsSuperior Single Room, Ocean View (Nac.)

  • Superior Room, Ocean View (Nac. 3ad)

    Photos of Superior Room, Ocean View (Nac. 3ad)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (Nac. 3ad)

  • Superior Room, Ocean View (Nac. 2+1)

    Photos of Superior Room, Ocean View (Nac. 2+1)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (Nac. 2+1)

  • Superior Room, Ocean View (Nac. 2+2)

    Photos of Superior Room, Ocean View (Nac. 2+2)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (Nac. 2+2)

  • Superior Room, Ocean View (Nac.)

    Photos of Superior Room, Ocean View (Nac.)

    Room amenities

    • 495 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Ocean View (Nac.)

  • Superior Room, Beachfront

    Photos of Superior Room, Beachfront

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront

  • Superior Room, Beachfront (Nac.)

    Photos of Superior Room, Beachfront (Nac.)

    Room amenities

    • 570 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Room, Beachfront (Nac.)

About this area

San Jose del Cabo

Located on the beach, Barceló Gran Faro Los Cabos - All Inclusive is in San Jose del Cabo's Zona Hotelera neighborhood. While the natural beauty of Costa Azul Beach and Palmilla Beach can be enjoyed by anyone, those looking for an activity can check out Puerto Los Cabos. Traveling with kids? Consider Santa Maria Beach and Wirikuta Botanical Cactus Garden. Spend some time exploring the area's activities, including golfing.
Visit our San Jose del Cabo travel guide
Map
View in a map
Popular Location

What's nearby

  • Playa Hotelera - 4 min walk
  • Plaza Mega Comercial Mexicana - 12 min walk
  • Punta Sur Golf Course - 15 min walk
  • San Jose del Cabo Art District - 4 min drive
  • El Zalate Beach - 5 min drive

Getting around

  • AirportLos Cabos Intl. Airport (SJD) - 15 min drive

Restaurants

  • Las Olas — 1 min walk
  • Albatros Restaurant — 1 min walk

About this property

Barceló Gran Faro Los Cabos - All Inclusive

Beachfront property with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Barceló Gran Faro Los Cabos - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 350 rooms offer minibars, room service, and TVs with cable channels. Guests will also find coffee makers, free bottled water, and laptop-compatible safes.
Barceló Gran Faro Los Cabos - All Inclusive offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor pool and a fitness center.

Children under 5 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Deep Blue Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

Onsite entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants
  • 3 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference center

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Barceló Grand Faro Los
Barceló Grand Faro Los All Inclusive
Barceló Grand Faro Los Cabos
Barceló Gran Faro Los Cabos All Inclusive San Jose del Cabo
Barcelo Grand Faro Los Cabos All Inclusive San Jose del Cabo
Barcelo Grand Faro Los Cabos San Jose del Cabo
Barceló Gran Faro Los Cabos - All Inclusive San Jose del Cabo
Barceló Gran Faro Los Cabos San Jose del Cabo
Barceló Gran Faro Los Cabos

Frequently asked questions

Can I cancel my reservation for free at Barceló Gran Faro Los Cabos - All Inclusive and receive a full refund?
Yes, Barceló Gran Faro Los Cabos - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Barceló Gran Faro Los Cabos - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Barceló Gran Faro Los Cabos - All Inclusive?
As of Sep 18, 2020, prices found for a 1-night stay for 2 adults at Barceló Gran Faro Los Cabos - All Inclusive on Sep 20, 2020 start from $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Barceló Gran Faro Los Cabos - All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Barceló Gran Faro Los Cabos - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Barceló Gran Faro Los Cabos - All Inclusive?
Self parking is free at this property.
What time is check-in at Barceló Gran Faro Los Cabos - All Inclusive?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Barceló Gran Faro Los Cabos - All Inclusive?
Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Are there all-inclusive benefits at Barceló Gran Faro Los Cabos - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, dance classes, and more.
Where is Barceló Gran Faro Los Cabos - All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Playa Hotelera and Costa Azul Beach. San Jose del Cabo Art District and Palmilla Beach are also within 3 mi (5 km).
4.0
Very Good
1,001 reviews
5 - Excellent
391
4 - Good
364
3 - Okay
137
2 - Poor
56
1 - Terrible
53

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 7 nights in Sep 2020

1/5 Terrible

Stayed 6 nights in Sep 2020

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
With all the covid changes and scaled down services and options and food choices, they still went out of their way to make vacation special. Great people, great value.
Stayed 7 nights in Sep 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
This resort was beyond beautiful, well kept and very nice. We got a superior room and it was okay, clean simple and nice. The food here was horrible however. Out of the 5 days I was here I spent about an hour in the bathroom for 4 days. Breakfast was by far the best meal of the day. aside from that, everyone was very nice and helpful.
Stayed 4 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Excellent all around the staff is very kind and friendly guest services and premium goes above and beyond if you request something they will do their best and actually come thru like rose petals or a bottle of wine request to make things more romantic. The spa is amazing the hotel is dated but still kept up and clean great food no issues everytime I have stayed here 3 times now. Looking forward to going back soon a hidden gem!
Stayed 7 nights in Sep 2018

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