Krystal Grand Los Cabos - All inclusive

Photo gallery for Krystal Grand Los Cabos - All inclusive

Featured Image
On the beach
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas

Overview of Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive

4 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Transpeninsular Km 29, San Jose del Cabo, BCS, 23400

Explore the area

  • Popular LocationCosta Azul Beach3 min walk
  • AirportSan Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.)14 min drive
  • Popular LocationCabo del Sol Golf20 min drive
  • Popular LocationSanta Maria Beach20 min drive

Choose dates to view prices

About this area

San Jose del Cabo

Located in San Jose del Cabo, Krystal Grand Los Cabos - All inclusive is near the airport and on the beach. Plaza Mega Comercial Mexicana and San Jose del Cabo Art District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Islands and Protected Areas of the Gulf of California and El Zalate Beach. Traveling with kids? Consider Wirikuta Botanical Cactus Garden and Cuadra San Francisco.

What's nearby

  • Costa Azul Beach - 3 min walk
  • El Zalate Beach - 5 min walk
  • Club Campestre Golf Course - 13 min walk
  • Cabo del Sol Golf - 20 min drive
  • Santa Maria Beach - 20 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 14 min drive

Restaurants

  • The "O" — 1 min walk
  • Ayami — 1 min walk
  • La Salsa's — 8 min walk
  • 7 Seas — 15 min walk
  • Cynthia Fresh Organic Restaurant — 17 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Krystal Grand Los Cabos - All inclusive's 5 restaurants. All 429 rooms offer free WiFi, room service, and LED TVs with cable channels. Other amenities available to guests include rainfall showerheads, free bottled water, and hair dryers.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and complimentary bottled water. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This San Jose del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/café
  • 5 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Free water park access
  • Spa services

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms - 8

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 58-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings (antigen tests for COVID-19) at no charge for 2 guests per booking, per stay. Additional screenings for COVID-19 are available on request for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All Inclusive
Krystal Grand Los Cabos - All inclusive San Jose del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 139 out of 407 reviews
5 - Excellent 34%
Rating 4 - Good. 95 out of 407 reviews
4 - Good 23%
Rating 3 - Okay. 69 out of 407 reviews
3 - Okay 17%
Rating 2 - Poor. 45 out of 407 reviews
2 - Poor 11%
Rating 1 - Terrible. 59 out of 407 reviews
1 - Terrible 14%

3.9/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms smelled and the beds were humid
Stayed 6 nights in Sep 2021

2/5 Poor

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Beware of false advertisement. Check in was all OK. We got our rooms at 3 pm, an upgrade to a "better Ocean view" be it with two double beds instead of a King. This is where the fun begins...it quickly became obvious that the rooms Air Conditioner did not work! Heat index is 97F! We were told by the maintenance personnel we asked in the building that the building was condemned and there would be no AC. After some time at the check in desk we were given different rooms...no ocean view but first floor swim up. Most of Day #1 spent battling this issue. Day #2 we discover,,,the gym/fitness area is closed, along with two of the 4 restaurants. That is to say for the next 6 days we have a choice of the same average buffet food or Italian or Asian food. Day #3 Air Conditioning stops in all the rooms in our building, We are told they have no idea when or whether it will be fixed. The two couples we went with decide to purchase hotel rooms in order to get some sleep. I decide to find someone and politely tell them that this is totally unacceptable and my review will be accurate and reflect this. Magically that evening the Air conditioning comes on in the 3 rooms we occupy! On a bright note...The food in the only two restaurants available was pretty good. No AC or fans in any of them...get ready! What we learned from staff, previous guests and observed was this resort is in need of major renovation and seems to be making cost cutting efforts at the expense of the guest!
Stayed 5 nights in Sep 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Todo el hotel no tiene aire acondicionado solamente las habitaciones pero es muy bajo y se siente muy humedo. La comida no es tan excelente! Y el servicio es lento, para hacer check-in llegar con 1 hora de anticipacion porque es muy lento. Y mucho calor
Stayed 1 night in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the pool is nice and spacious clean with ocean view as we continued our stay we went up to our room noticing our air conditioning Betty working the room was not as clean as I expected I dropped a makeup brush under the bathroom sink where all kinds of hair was on my makup brush.
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service
The room was suppose to be a suite and it was just an average looking room . The Internet and cable was not working in the room the whole week. It’s a hassle just to get them to come bring towels and restock the fridge. My security safe said low battery and I called for them to replace the batteries and no one showed up. Only thing that saves this place is the food. The restaurants are very good . You have your choice of Asian/ sushi, Italian , Mexican restaurant and a snack bar. The pool is also very nice and the water park for the kids is nice. The hotel is in San José del Cabo so if you trying to go to Cabo San Lucas for the day it’s a $30-40 cab ride each way.
Stayed 5 nights in Sep 2021