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Krystal Grand Los Cabos - All inclusive

Photo gallery for Krystal Grand Los Cabos - All inclusive

Primary image
On the beach
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas
4 outdoor pools, pool umbrellas

Overview of Krystal Grand Los Cabos - All inclusive

Krystal Grand Los Cabos - All inclusive

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Carretera Transpeninsular Km 29, San Jose del Cabo, BCS, 23400

Explore the area

  • Popular LocationCosta Azul Beach3 min walk
  • Popular LocationPalmilla Beach12 min walk
  • Popular LocationPlaya Hotelera1 min drive
  • AirportSan José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)19 min drive

Room options

About this area

San Jose del Cabo

Located in San Jose del Cabo, Krystal Grand Los Cabos - All inclusive is near the airport and on the beach. Plaza Mega Comercial Mexicana and San Jose del Cabo Art District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Islands and Protected Areas of the Gulf of California and El Zalate Beach. Traveling with kids? Consider Wirikuta Botanical Cactus Garden and Cuadra San Francisco.

What's nearby

  • Costa Azul Beach - 3 min walk
  • Palmilla Beach - 12 min walk
  • El Zalate Beach - 1 min drive
  • Playa Hotelera - 1 min drive
  • Club Campestre Golf Course - 8 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 19 min drive

Restaurants

  • Cynthia Fresh Organic Restaurant - 17 min walk
  • El Grill - 3 min drive
  • Las Guacamayas - 3 min drive
  • Blue Fish Cabo Seafood - 4 min drive
  • Taqueria Rossy - 4 min drive

About this property

Krystal Grand Los Cabos - All inclusive

4-star all-inclusive property near the airport
Consider a stay at Krystal Grand Los Cabos - All inclusive and take advantage of a free breakfast buffet, free water park access, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location. Treat yourself to spa services, such as a body wrap, a body scrub, or a facial. The onsite international cuisine buffet restaurant, The "O", features ocean views. Yoga classes are offered at the gym; the property also has a poolside bar, a terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with a waterslide, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • 8 meeting rooms, outdoor furniture, and a front desk safe
  • Tour/ticket assistance, ATM/banking services, and a gift shop
Room features
All guestrooms at Krystal Grand Los Cabos - All inclusive feature perks such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 58-inch LED TVs with premium channels
  • Childcare services, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Free antigen/rapid COVID-19 testing is available on site; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The "O"
  • Ayami
  • Risotto
  • Hacienda Mortero
  • The Grill

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness center
  • Free water park access
  • Playground
  • Spa services
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 8

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 58-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

54% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings (antigen tests for COVID-19) at no charge for 2 guests per booking, per stay. Additional screenings for COVID-19 are available on request for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All Inclusive
Krystal Grand Los Cabos - All inclusive San Jose del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Does Krystal Grand Los Cabos - All inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on Oct 9, 2022 start from $246.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Los Cabos - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Los Cabos - All inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Krystal Grand Los Cabos - All inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Krystal Grand Los Cabos - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Grand Los Cabos - All inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Los Cabos - All inclusive located?

Nestled on the beach, this San Jose del Cabo property is within a 15-minute walk of Costa Azul Beach and Palmilla Beach. Punta Sur Golf Course is 1.3 mi (2.1 km) away.

Overall score and ratings

3.3
Rating 5 - Excellent. 263 out of 992 reviews
5 - Excellent 27%
Rating 4 - Good. 224 out of 992 reviews
4 - Good 23%
Rating 3 - Okay. 189 out of 992 reviews
3 - Okay 19%
Rating 2 - Poor. 151 out of 992 reviews
2 - Poor 15%
Rating 1 - Terrible. 165 out of 992 reviews
1 - Terrible 17%

3.6/5

Cleanliness

3.4/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

3.4/5

Eco-friendliness

3/5 Okay

Jamey
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The initial room I was in was not thoroughly cleaned and I had to request a new room. The staff did make adjustments for me pretty quickly. The front part of the hotel leaves much to be desired but the view out of the back is epic.
Stayed 3 nights in Sep 2022

3/5 Okay

samantha
Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need a lot of work done, the rooms need fixing the sliding doors to the balcony couldn’t move without being lifted lighting out dirty furniture they need to change all. This place definitely need a upgrade.
Stayed 7 nights in Sep 2022

2/5 Poor

Victoria
Traveled with family and small children
Disliked: Cleanliness, staff & service
The hotel is look nice but tue roon was smelling. The restaurant was so hot no AC.. the service is not nice.. probably the service on the poor was so rush.. i was order the food for my kid on the swimming pool wait for 2hrs.. the some adults was smoking on the poor too.. the smell soo bad.. so disappointed
Stayed 3 nights in Sep 2022

5/5 Excellent

Rita
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was friendly
Stayed 3 nights in Sep 2022

2/5 Poor

Christopher
Traveled with partner
Disliked: Staff & service, amenities
I’ll start off with the note that there was a tropical storm for 2 days of our 7 day stay which I have taken into context. During our stay we only had our beverages replaced once. We have had to take out our own garbages, get our own new towels, and toilet paper. We have on multiple occasions waited for over an hour for food at the snack bars to then be told they ran out of product…like chicken wings. We were in our room for basically two days due to the storm which is understandable but we could get anyone to even get us a few bottles of water. I completely understand the impact of the storm but the response from the hotel was completely underwhelming. We had a note in our door stating that services might be interrupted which I appreciate but they would have let us know they would have completely stoped I wouldn’t have went to the store and gathered up some supplies for my wife and I to at least have a little comfort while we waited out the storm. If the storm would have escalated I am legitimately concerned that the hotel would not have been able to provide a safe environment for their guests. There were a few shinning star employees who were very genuine and I do very much appreciate their service. The property is in decent shape and in a good locations which is the only reason we didn’t check out early. This is one of the cheaper resorts in the area so I guess you get what you pay for.
Stayed 4 nights in Sep 2022

3/5 Okay

aracely
Traveled with partner
Disliked: Staff & service, amenities
I liked that most of the people were friendly but I didn’t like that all the restaurants were closed. We never got refill on the mini fridge, didn’t get clean towels on the last 2 days
Stayed 4 nights in Sep 2022

1/5 Terrible

Gerardo
Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid way too much for the room that I was promised and saw in the app, the amenities were bad I had them change me rooms 3 different times , the staff had horrible service and attitudes
Stayed 6 nights in Aug 2022

1/5 Terrible

Edwin
Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Awful experience, the day we got there all restaurants and bars where closed under the excuse of bad weather the day before. Which could have been understandable, however the service was poor, most of employees were rude and careless. Even tho we paid for an all inclusive plan all whe had to eat in one day was 1 hamburger and a tiny cup.of ceviche Per person. The room which wason the Altitude tower meaning best accommodation in the hotel, had dirty tables and floors, A/C didn't worked. So I called front desk to ask omeone to come fix it. Their answer was they were too busy and didn't had no one available. I spoke with the manager, and she gave me the same answer, no one was available to come check our room. 3 days passed by and no one showed up. Food it's OK however service it the worst you can get. Stay away from this place. Go somewhere where they appreciate your business and trat you with respect.
Stayed 2 nights in Sep 2022

1/5 Terrible

Omar
Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, worst vacation ever, room sucked , old , A/C not working, housekeeping had to call everday for towels and turn over service. Sheets were never changed. Food sucked very limited. Service was worst
Stayed 4 nights in Aug 2022

1/5 Terrible

Noelia
Traveled with group