SureStay Plus Hotel by Best Western Lubbock Medical Center
2.5 star property
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Pet friendly
Air conditioning
3901 19th Street, Lubbock, TX, 79410
Explore the area
Texas Tech University2 min walk
Covenant Lakeside Hospital9 min walk
United Supermarkets Arena18 min walk
Lubbock, TX (LBB-Preston Smith Intl.)13 min drive
Room options
About this area
Lubbock
Located in Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center is in the city center. Carlock Building and Tubbs-Carlisle House are local landmarks, and travelers looking to shop may want to visit West End Center and South Plains Mall. Joyland Amusement Park and Water Rampage are also worth visiting.
SureStay Plus Hotel by Best Western Lubbock Medical Center
Hotel in the city center
Take advantage of free continental breakfast, a terrace, and laundry facilities at SureStay Plus Hotel by Best Western Lubbock Medical Center. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
An outdoor pool
Free self parking
RV/bus/truck parking, an elevator, and a vending machine
A 24-hour front desk, smoke-free premises, and 2 meeting rooms
Guest reviews speak well of the pool, helpful staff, and location
Room features
All guestrooms at SureStay Plus Hotel by Best Western Lubbock Medical Center feature perks such as air conditioning and separate sitting areas, in addition to amenities like WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
More amenities include:
Bathrooms with spring water tubs and hydromassage showers
50-inch TVs with satellite channels
Separate sitting areas, free extra beds, and daily housekeeping
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 0.00 per stay)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Free continental breakfast available daily
1 bar
Things to do
Fitness center
Outdoor pool
Family friendly
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Conveniences
Elevator
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Business center
Conference space (1640 square feet)
Meeting rooms - 2
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs
Children and extra beds
Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel
Frequently asked questions
Does SureStay Plus Hotel by Best Western Lubbock Medical Center have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
How much does it cost to stay at SureStay Plus Hotel by Best Western Lubbock Medical Center?
As of Sep 26, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lubbock Medical Center on Oct 3, 2022 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?
Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.
How much is parking at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Self parking is free at this property.
What time is check-in at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-in is from 4:00 PM - 11:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-out is at 11 AM.
Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?
Located in the heart of Lubbock, this hotel is within 1 mi (2 km) of Covenant Lakeside Hospital and Texas Tech University. United Supermarkets Arena and Maxey Park are also within 1 mi (2 km).
Can I cancel my reservation for free at SureStay Plus Hotel by Best Western Lubbock Medical Center and receive a full refund?
Yes, SureStay Plus Hotel by Best Western Lubbock Medical Center offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus Hotel by Best Western Lubbock Medical Center cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.4
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Staff was rude when checking in. Rooms were so dirty and some had MOLD. We had family members in other rooms that had trash and food left in the rooms! We asked to switch us rooms, they did but somehow the ones we were moved to were worse. We all had babies with us, we mentioned to the staff about the mold and our kids can get sick, they said okay, you would just come back and let us know. Horrible everything.
Great location near the Tech campus and close to restaurants and shops. They are also repainting the outside, which is a great update.
Deanna
Stayed 1 night in Sep 2022
4/5 Good
Timothy, Grinnell
Traveled with family
Sep 8, 2022
Liked: Cleanliness, staff & service, amenities
This is an older property which is undergoing some updates. The windows all had plastic over them as they were painting the entire outside. The room was comfortable and clean. Did not have time to take advantage of the two free drinks at the 2nd floor lounge. Pool area was also getting work done. Looks like it could be fun when done.
