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Qoya Palace - Machupicchu

Photo gallery for Qoya Palace - Machupicchu

Reception
Front of property
Desk, laptop workspace, free WiFi, bed sheets
Dining room
Shower, towels

Overview of Qoya Palace - Machupicchu

Qoya Palace - Machupicchu

3.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
124 Chump'i wiñay, Machu Picchu, Cuzco, 08681

Explore the area

  • Popular LocationPutucusi2 min walk
  • Popular LocationAguas Calientes Hot Springs11 min walk
  • Popular LocationManuel Chavez Ballon Site Museum30 min walk

Room options

About this area

Machu Picchu

Located in Machu Picchu, Qoya Palace - Machupicchu is in the suburbs. Historic Sanctuary of Machu Picchu and Intipunku are local landmarks, and some of the area's attractions include Butterfly Farm of Machu Picchu and Butterfly House. Spend some time exploring the area's activities, including hot springs.

What's nearby

  • Putucusi - 2 min walk
  • Cerro Machupicchu - 3 min walk
  • Aguas Calientes Hot Springs - 11 min walk
  • Manuel Chavez Ballon Site Museum - 30 min walk

Getting around

  • Machu Picchu Station - 2 min walk

Restaurants

  • La Boulangerie de Paris - 5 min walk
  • Full House Peruvian Cuisine - 4 min walk
  • Inkaterra Lobby - 1 min walk
  • Café Inkaterra - 1 min walk
  • Cafe Restaurant Pizzeria - C'hayña - 5 min walk

About this property

Qoya Palace - Machupicchu

3-star hotel in the suburbs
Close to Aguas Calientes Hot Springs, Qoya Palace - Machupicchu provides amenities like free English breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, coffee/tea in the lobby, and luggage storage
  • An elevator, smoke-free premises, and tour/ticket assistance
Room features
All 20 rooms include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower only
  • Towels

Food and drink

  • Champagne service

More

  • Desk
  • Laptop workspace

Similar properties

Policies

Check-in

Check-in from 11:00 AM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: PEN 50

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: PEN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Qoya Palace Machupicchu
Qoya Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel
Qoya Palace - Machupicchu Machu Picchu
Qoya Palace - Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Qoya Palace - Machupicchu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Qoya Palace - Machupicchu?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Qoya Palace - Machupicchu on May 29, 2023 start from $95.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Qoya Palace - Machupicchu?

Qoya Palace - Machupicchu doesn't offer parking.

What time is check-in at Qoya Palace - Machupicchu?

Check-in is from 11:00 AM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Qoya Palace - Machupicchu?

Check-out is at 10:00 AM. Late check-out is available for PEN 50 (subject to availability).

Where is Qoya Palace - Machupicchu located?

Situated in the suburbs, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Putucusi and Cerro Machupicchu are also within 5 minutes. Machu Picchu Station is only a 2-minute walk.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews" "
" "10 - Excellent 88%
Rating 8 - Good. 0 out of 8 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 1 out of 8 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 0 out of 8 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 8 reviews" "
" "2 - Terrible 0%

9.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Isobel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was good. It was clean and a small breakfast was provided. There was a language barrier (I speak english) but it was no problem using google translate. Although this hotel is close to the train tracks, once you close the window, the noise is cut out. Also trains didn’t typically run at night.
Stayed 2 nights in May 2023

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
The place itself was fine. The room’s bathroom fan was broken and clanking any time it was turned on. The view was of a broken down building. The staff was nice. Note that if you book on E it is almost double than if you book through the hotel itself. Something I wish I had known. Breakfast was small but decent.
Stayed 1 night in Apr 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came with my wife and her mother and we had two rooms. The hotel was extremely clean and recently updated. The staff was some of the best we've experienced in terms of friendlyness and going above and beyond to take care of us. Breakfast on the seventh floor with a panoramic view of the river and mountains was definitely the highlight. Not to mention the price was excellent value. The town is very small so when I say the location is excellent, everything is only a 5 min walk away. Highly recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice experience. Great Shower. lol.
Stayed 1 night in Mar 2023

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over the top customer service
The service was amazing! We only stayed there one night and they included a light breakfast! They offered to store our luggage since we were going to MachuPichu on check-out day. The administrator and the cleaning crew made us feel so at home. They worked really hard to make us feel welcomed and comfortable. I would definitely recommend Qoya Palace!
Stayed 1 night in Oct 2022

10/10 Excellent

somi, prospect

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Pasamos una noche en habitacion para 4 personas. El hotel se ve nuevo, impecable, muy cerca a la estacion del tren y de los sitios importantes. La habitacion muy comoda con cable e internet. Las ventanas de la habitacion tenian aislamiento sonoro... nada de bulla desde la calle. Su baño nuevo, sanitarios nuevos y todo muy limpio. Las personas que nos atendieron fueron muy amables en todo momento. El desayuno a partir de las 5am, con espectacular vista en el 7mo piso. Muy buen hotel para recomendar.
Stayed 1 night in Oct 2022