7.8/10 Good! (945 reviews)
This hotel has went downhill TERRIBLY! We had to move rooms 2 times. The first was because of a rusted crack in tub the size of my hand, and the other was because our room was infested with fleas. My wife had bites all over her and we visibly saw fleas all over the bed and white tiles in the bathroom. It cost me extra money to have all my laundry cleaned and bought flea spray for our belongings. We stayed 3 weeks here. On check out I asked for a late check out until 2:00pm. I got off work late and ended up checking out at 5:00pm. I was told off by the man who was at the counter. He wanted to charge me but I reminded him of all the issues we had. I have never been treated with such disrespect at a hotel in my life. We spent nearly 4K with this hotel and we’re treated like we are a huge problem for running late checking out. I was never reimbursed for my laundry or a discount because of the fleas, although I asked the manager. This use to be a hotel we always stayed when in Mobile, BUT NEVER AGAIN!
Reviewed on Jul 9, 2026
