Manchester Chalets

"My stay at Bedford Hotel Plaza was honestly one of the worst hotel experiences I’ve ever had. From the moment we arrived, the place felt neglected and poorly maintained. The swimming pool was completely unacceptable — there wasn’t even any water in it. Instead of being a relaxing hotel facility, it looked abandoned and unusable, which was incredibly disappointing considering it was advertised as one of the hotel amenities. The room itself was just as bad. The windows didn’t even close properly, which meant constant noise from outside and cold air coming in all night. It made it almost impossible to sleep comfortably, and it also felt very unsafe. Breakfast was the final disappointment. Not only was the food low quality and poorly presented, but there were actual bugs around the breakfast area. Seeing insects near food completely ruined my appetite and raised serious concerns about hygiene and cleanliness throughout the hotel. Overall, the entire hotel felt run-down, unhygienic, and badly managed. I would absolutely not recommend Bedford Hotel Plaza to anyone looking for a comfortable or clean place to stay. There are far better hotels for the same price. Very disappointing experience."

"Definitely need improvement in the rooms. A handle on the dresser was broken and thus the drawer was unusable. Had a thermostat in the room, but it was not hooked up at all. There were people partying in the hotel until 2:00 a.m. with music blasting throughout the entire hotel, but there was no response or action taken by hotel staff."

"Very clean, very attentive, hearty breakfast. Based on other travels, weak on amenities but if you ask for something they are accommodating. Beds were comfy, room was very clean just a no frills place, I guess for the price a good value right downtown Manchester."

"The coffee maker wouldn't work"

"Everything and everyone was good"

"This was a great place, the staff was super friendly and it was very close and convenient for an event at the SNHU Arena!"

"We were literally at the hotel for less than 3 hours between a show and our flight out of MHT. When I checked in I gave them a card to hold for "incidentals" (or so I was told) only to find out after the fact that it was used to charge $7.00 to me for PARKING. WHAT?!?! You expect customers to pay for parking on top of paying for the room? I get it if I was leaving my car there while I was traveling but that was not the case - I paid less to park at the airport daily. Staff was amazing but unfortunately I would NOT stay here again because of this "hidden" and ridiculous fee."

"The issue I ran into was brown water coming out of the faucets on the last day I was there. I was told that there was some kind of maintenance going on (no warning given to the guests) and that the water was fine, but I did not trust it. That issue should have been handled better."

"Convenient location with easy parking. Rooms were very clean and the beds were especially comfortable. Definitely would stay here again.nice breakfast!"