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"The staff was great all requests we made were taken care of promptly."

"Staff very friendly and the place was clean and looked elegant. "

"The staff were helpful and very hospitable"

"The hotel itself you cannot beat for what you get, price wise, it’s located on the best spot with 7eleven and McDonald next door and right across you have the Newport Mall. The Hotel is super close to the airport which is perfect. The rooms gives you everything you need and staff do a good job cleaning. The only downside I want to point out is the shower, unfortunately how it was built, when taking a shower, water leaks out of its door that’s supposed to prevent it. Overall I highly recommended this hotel to anyone who’s on a budget and just need a room instead of some extremely upscale room. The breakfast buffet is great and the food is decent."

"Service is great"

"I had a comfortable stay everytime. Staff are polite and very accommodating. Looking forward to next year vacation with heritage. "

"Our stay was amazing. The staff was phenomenal and they were always happy to help us. Thank you for your guys hospitality looking forward to booking again! "

"While I was there they were doing outside construction or repair of the hotel so hoarding in place! However I understand work has to happen! Other than that minor point the stay was faultless "

"Friendly staff. "