Makati Palace Hotel

Photo gallery for Makati Palace Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
32-inch flat-screen TV with cable channels, TV

Overview of Makati Palace Hotel

Makati Palace Hotel

3.5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
No.5011 P Burgos St Corner Caceres, Street, Makati, Manila, 1210

Explore the area

  • Popular LocationAyala Center3 min drive
  • Popular LocationMakati Medical Center3 min drive
  • Popular LocationSt Luke's Medical Center Global City4 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)13 min drive

Choose dates to view prices

About this area

Makati

Located in Makati, Makati Palace Hotel is in the city center. Ayala Center and SM Mall of Asia are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania and Manila Ocean Park. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum.

What's nearby

  • Ayala Center - 3 min drive
  • Makati Medical Center - 3 min drive
  • St Luke's Medical Center Global City - 4 min drive
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive

Restaurants

  • Caesars Coffee Shop — 1 min walk
  • Kenny Rogers — 2 min walk
  • Paris Delice — 2 min walk
  • Kite Kebab Bar — 2 min walk
  • H&J — 2 min walk

About this property

Makati Palace Hotel

3.5-star hotel near Ayala Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. All 182 individually furnished rooms feature WiFi and Tempur-Pedic beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include room service and coffee makers.
Makati Palace Hotel offers 182 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Makati hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference center
  • Meeting rooms - 7

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Tempur-Pedic bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 22 per vehicle (one-way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Makati Palace
Makati Hotel Palace
Makati Palace
Makati Palace Hotel
Palace Hotel Makati
Makati Palace Hotel Metro Manila
Makati Palace Manila
Hotel Makati Palace
Makati Palace Hotel Metro Manila
Makati Palace Hotel Hotel
Makati Palace Hotel Makati
Makati Palace Hotel Hotel Makati

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 77 out of 510 reviews
5 - Excellent 15%
Rating 4 - Good. 155 out of 510 reviews
4 - Good 30%
Rating 3 - Okay. 130 out of 510 reviews
3 - Okay 25%
Rating 2 - Poor. 79 out of 510 reviews
2 - Poor 15%
Rating 1 - Terrible. 69 out of 510 reviews
1 - Terrible 14%

3.3/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is a ran down hotel. I had to request to be transferred since the first room smells like mold, there’s obvious signs of leak and mold where the ac was located. The 2nd room that was showed has the same problem, the 3rd room has a lot, like a lot of cockroaches. I had to leave the light on just so they won’t crawl on us. It was really late to be transferred to another room. Had to leave at 5:30 in the morning. It was a terrible stay.
Stayed 1 night in Nov 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in we were sternly warned not to smoke even after telling them we don't smoke. Got to the room and it reeked of cigar smoke. I immediately informed the concierge and he insisted that it's just the stale air in the room and not cigarette smoke. I called the front desk and notified them of the issue, not to get a different room or anything else, just to have a record of the fact that it existed prior to our arrival. They sent a housekeeper with a scented humidifier and that helped. There is barely any cold water coming from the shower head in room 712, even when there is plenty at the sink. So shower nearly called my fiance's skin and mine too. The next night I woke up to a teenager roach crawling on my arm and pillow. Thankfully that was our last night in town.
Stayed 2 nights in Jul 2021

1/5 Terrible

Stayed 7 nights in Aug 2020

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2020

3/5 Okay

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Down in the hood
Nice bed but a little over priced
Stayed 2 nights in Jan 2020