NOT A SMOKE FREE "PROPERTY"
Posted Jun 19, 2014
I looked forward to a non smoking facility, but after arriving I quickly got the idea, that this is only in the rooms. Management, employees,, and guests all smoked close to sitting areas, and just outside our room. If you book on Expedia (which we like doing), this establishment penalizes you by giving you what I refer to as a closet with a bathroom. It was the smallest they had. The dresser smelled mildew very bad. We talked to them about upgrading to a suite (there was one available), and would pay the difference, for the second night. Manager, Diane says she would NOT give us credit for the room already paid for, thus we would be paying for a suite and a room for the second night. I was not born yesterday, lady. She was NOT honest from the beginning. Because it was our 20th wedding anniversary, having been at the Bridgewater that many years ago, we were looking forward to staying there. We would NOT recommend this establishment to anyone, unless changes are made in management. On the upside, we did enjoy some very good meals, and still love this area. MAKE CHANGES!