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Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

3.5 star property
Hotel in Mayagüez with a casino and a fitness center

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

12:00 PM
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Similar properties

Lobby
Tryp by Wyndham Mayaguez
Pool
Pet friendly
Free WiFi
Air conditioning
9.2 out of 10, Wonderful, (482)
The price is $144
includes taxes & fees
$132 per night
Aug 4 - Aug 5
Tryp by Wyndham Mayaguez

About the neighborhood

Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Yaguez Theater - 6 min drive
  • Plaza Colon - 6 min drive
  • University of Puerto Rico Mayagüez Campus - 6 min drive
  • Playa El Maní - 9 min drive
  • Mayagüez Mall - 11 min drive

Getting around

  • Rafael Hernandez Airport (BQN) - 42 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Applebee's - ‬15 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive
  • ‪El Meson Sandwiches - ‬17 min walk
  • ‪Taco Bell - ‬17 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Hotel near University of Puerto Rico Mayagüez Campus
Take advantage of a casino, dry cleaning/laundry services, and a bar at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel. Hit the jackpot at this hotel with amenities such as 8 casino gaming tables, bingo, and 343 slot machines. The on-site local and international cuisine restaurant, West Coast Bistro, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a 24-hour front desk
  • Smoke-free premises, multilingual staff, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel on Aug 22, 2024 start from $111.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel located?

Situated in a shopping district, this hotel is 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus.

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1007 reviews" "
Rating 8 - Good. 187 out of 1007 reviews" "
Rating 6 - Okay. 52 out of 1007 reviews" "
Rating 4 - Poor. 13 out of 1007 reviews" "
Rating 2 - Terrible. 16 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carrolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my one night stay. Only complaint was there was one elevator working and the hotel was packed. Other than that my room was perfect. And I must add the beds from the sheets down to the mattress was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Munet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Yajaira, Caguas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, cerca de sitios de comida y compras. Buen servicio en la recepción. Habitaciones con lo necesario. Las camas necesitan mejorar, el aire acondicionado con el sistema que se apaga y prende, en la noche se pasa calor. No hay sitios afuera para estar sentados y relajarse.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, parking was easy and convenient. Staff was friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

diala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Super Great Start.
Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying at the Mayagüez Holiday Inn but won’t be my last.
Stayed 3 nights in Jul 2024

10/10 Excellent

JOSE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, nice ambiance
Stayed 2 nights in Jul 2024

6/10 Okay

Edwin

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was professional and polite. Security A . Location was convenient. My complaint is about the room, smelly (humid), noisy inside and outside, the carpet was dirty (looks nice but turns your socks dirty when walking on it). However the bathroom was nice (as you expect from Holiday Inn). If you ask me if I want to stay there again my answer will be NO. Hope they can improve the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Yanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, location and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloribel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Me vuelvo a quedar.
Stayed 3 nights in Jul 2024

8/10 Good

ileana

Liked: Staff & service, property conditions & facilities
Staff very attentive
Stayed 1 night in Jul 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small hotel. Conveniently located
Stayed 5 nights in Jun 2024

10/10 Excellent

ileana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive Staff and Security. Feeling save on vacation is priority to me. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, room comfortable, air conditioner a big noisy, but loved my 2 night stay, will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super clean, room was awesome. The area is quiet and the Staff was incredibly friendly. Will stay here again in the future!
Stayed 1 night in Jul 2024

10/10 Excellent

Chary

Stayed 1 night in Jun 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fundador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Jun 2024

10/10 Excellent

frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking , rooms and property were very clean. Good breakfast although we have to pay an additional charge for the breakfast. It wasn’t included.
Stayed 1 night in Jun 2024

10/10 Excellent

Harry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eladio A

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5