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Overview of Holiday Inn Mayaguez and Tropical Casino

Photo gallery

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.
Happy face icon
Todo con la debida medidas de seguridad y muy profesionales el personal. Te da seguridad quedarte aquí.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationParque Del Litoral4 min drive
    Popular LocationTropical Agriculture Research Station4 min drive
    Popular LocationMayaguez Zoo10 min drive
    AirportAguadilla (BQN-Rafael Hernandez)39 min drive
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  • Room, 1 King Bed, Non Smoking (Leisure)

    4.8/5 guest room rating

    Room amenities

    • 187 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • 187 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 374 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 187 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 185 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 187 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking

About this area

Mayaguez

Located in Mayaguez, Holiday Inn Mayaguez and Tropical Casino is in a shopping district. Don't miss out on a visit to Mayaguez Zoo. Spend some time exploring the area's activities, including golfing and outlet shopping.
Visit our Mayaguez travel guide
Popular Location

What's nearby

  • Parque Del Litoral - 4 min drive
  • Tropical Agriculture Research Station - 4 min drive
  • Mayaguez Zoo - 10 min drive
  • Plaza Colon - 10 min drive
  • Catedral de Nuestra Senora de la Candelaria - 10 min drive

Getting around

  • AirportRafael Hernandez Airport (BQN) - 39 min drive

Restaurants

  • West Coast Bistro — 1 min walk
  • Bar — 1 min walk
  • Casiano's Chicken & Ribs — 3 min walk
  • Ponderosa Steakhouse — 7 min walk
  • Merendola — 8 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino

3-star hotel with casino and restaurant
A casino, a restaurant, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. All 141 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and coffee makers. Other amenities available to guests include iPod docks, room service, and pillow menus.
Holiday Inn Mayaguez and Tropical Casino offers 141 accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayaguez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 12-14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (3747 square feet)

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 casino gaming tables
  • 343 casino slot machines
  • Bingo
  • Casino (8000 square feet of space)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 14 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino
Mayaguez Tropical Casino
Holiday Inn Mayaguez and Tropical Casino Hotel
Holiday Inn Mayaguez and Tropical Casino Mayaguez
Holiday Inn Mayaguez and Tropical Casino Hotel Mayaguez

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Mayaguez and Tropical Casino and receive a full refund?
Yes, Holiday Inn Mayaguez and Tropical Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Mayaguez and Tropical Casino cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino?
As of Nov 27, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino on Dec 3, 2020 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Mayaguez and Tropical Casino have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.
Is Holiday Inn Mayaguez and Tropical Casino pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Mayaguez and Tropical Casino?
Self parking is free at this property.
What time is check-in at Holiday Inn Mayaguez and Tropical Casino?
Check-in is from 3:00 PM - 6:00 AM.
What time is check-out at Holiday Inn Mayaguez and Tropical Casino?
Check-out is at noon.
Where is Holiday Inn Mayaguez and Tropical Casino located?
Situated in a shopping district, this hotel is 3 mi (4.8 km) from University of Puerto Rico Mayaguez Campus and 4 mi (6.4 km) from Mayaguez Zoo.
4.4
Excellent
5 - Excellent
584
4 - Good
300
3 - Okay
62
2 - Poor
20
1 - Terrible
17

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Todo con la debida medidas de seguridad y muy profesionales el personal. Te da seguridad quedarte aquí.
Stayed 1 night in Sep 2020

2/5 Poor

Business traveler
Sad face IconDisliked: Staff & service
Disappointing experience
There was no restaurant and no bar. I had to order breakfast by phone, and go for it in the lobby.
Stayed 1 night in Oct 2020

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very well located hotel. It has a really nice pool and casino. They follow appropriate Covid Guidelines and reinforce them. It’s clean and affordable.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excellent service, attentive staff... awesome breakfast selections
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Clean. Restaurant service was limited due Covid-19 but the Take out breakfast was good.
Stayed 1 night in Sep 2020