5/5 Excellent
Jecheandia
Business traveler, Traveled with family
25 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Overview of Holiday Inn Mayaguez and Tropical Casino
Photo gallery
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Todo con la debida medidas de seguridad y muy profesionales el personal. Te da seguridad quedarte aquí.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
Parque Del Litoral4 min drive
Tropical Agriculture Research Station4 min drive
Mayaguez Zoo10 min drive
Aguadilla (BQN-Rafael Hernandez)39 min drive
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Room, 1 King Bed, Non Smoking (Leisure)
Photos of Room, 1 King Bed, Non Smoking (Leisure)
Room, 1 King Bed, Non Smoking (Leisure)
4.8/5 guest room ratingMore detailsRoom amenities
- 187 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
187 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, king sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Standard Room
Photos of Standard Room
Standard Room
4.1/5 guest room ratingMore detailsRoom amenities
- 187 sq ft
- Sleeps 2
- 1 King Bed OR 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 1 Queen Bed
187 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Suite, 1 King Bed, Non Smoking
Photos of Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
5/5 guest room ratingMore detailsRoom amenities
- 374 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
374 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, king sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 2 Queen Beds, Non Smoking
Photos of Executive Room, 2 Queen Beds, Non Smoking
Executive Room, 2 Queen Beds, Non Smoking
4.9/5 guest room ratingMore detailsRoom amenities
- 187 sq ft
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
187 sq feet
Layout - Bedroom
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Queen Beds, Non Smoking
Photos of Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
4.8/5 guest room ratingMore detailsRoom amenities
- 185 sq ft
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
185 sq feet
Layout - Bedroom
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 King Bed, Non Smoking
Photos of Executive Room, 1 King Bed, Non Smoking
Executive Room, 1 King Bed, Non Smoking
4.9/5 guest room ratingMore detailsRoom amenities
- 187 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
187 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and a pillow menu
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, king sofa bed, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Mayaguez
Located in Mayaguez, Holiday Inn Mayaguez and Tropical Casino is in a shopping district. Don't miss out on a visit to Mayaguez Zoo. Spend some time exploring the area's activities, including golfing and outlet shopping.
View in a map
What's nearby
- Parque Del Litoral - 4 min drive
- Tropical Agriculture Research Station - 4 min drive
- Mayaguez Zoo - 10 min drive
- Plaza Colon - 10 min drive
- Catedral de Nuestra Senora de la Candelaria - 10 min drive
Getting around
- Rafael Hernandez Airport (BQN) - 39 min drive
Restaurants
- West Coast Bistro — 1 min walk
- Bar — 1 min walk
- Casiano's Chicken & Ribs — 3 min walk
- Ponderosa Steakhouse — 7 min walk
- Merendola — 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Free self parking
Food and drink
- Buffet breakfast available for a fee daily 6 AM–11 AM: USD 12-14 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Children's pool
- Fitness center
- Outdoor pool
Family friendly
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Refrigerator
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Meeting rooms
- Conference space (3747 square feet)
Outdoors
- Pool sun loungers
- Pool umbrellas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 8 casino gaming tables
- 343 casino slot machines
- Bingo
- Casino (8000 square feet of space)
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Free cribs/infant beds
- Hypo-allergenic bedding
- Linens
- Pillow menu
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- Towels
Entertainment
- Flat-screen TV
- iPod dock
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
See similar properties
Policies
Check-in
Check-in from 3:00 PM - 6:00 AM
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 12 and USD 14 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)
Property is also known as
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino
Mayaguez Tropical Casino
Holiday Inn Mayaguez and Tropical Casino Hotel
Holiday Inn Mayaguez and Tropical Casino Mayaguez
Holiday Inn Mayaguez and Tropical Casino Hotel Mayaguez
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
2/5 Poor
Vicente
Business traveler
31 Oct 2020
Disliked: Staff & service
Disappointing experience
Stayed 1 night in Oct 2020
4/5 Good
Vanessa
Business traveler, Traveled with family
25 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Karen
Traveled with group
13 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
5/5 Excellent
Omar
Traveled with family
11 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
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