Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel
3.5 star property
9.0/10 Wonderful
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
2701 Highway #2 Hostos Avenue, Mayaguez, 00680
Explore the area
Parque Del Litoral4 min drive
Playa El Maní5 min drive
University of Puerto Rico Mayagüez Campus17 min drive
Aguadilla (BQN-Rafael Hernandez)47 min drive
Room options
About this area
Mayaguez
Located in Mayaguez, Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel is in a shopping district. Don't miss out on a visit to Mayagüez Zoo. Spend some time exploring the area's activities, including outlet shopping and golfing.
Tropical Agriculture Research Station - 14 min drive
University of Puerto Rico Mayagüez Campus - 17 min drive
Mayagüez Zoo - 28 min drive
Getting around
Rafael Hernandez Airport (BQN) - 47 min drive
Restaurants
Casiano's Chicken & Ribs - 4 min walk
Ponderosa Steakhouse - 10 min walk
Applebee's - 13 min walk
Hacienda Latina - 4 min drive
Massa - 5 min drive
About this property
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel
3.5-star hotel in a shopping district
You can look forward to a casino, dry cleaning/laundry services, and a bar at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel. Hit the jackpot at this hotel with amenities such as 8 casino gaming tables, bingo, and 343 slot machines. The onsite restaurant, West Coast Bistro, features local and international cuisine. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), an elevator, and concierge services
Smoke-free premises, luggage storage, and a 24-hour front desk
Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with premium channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6 AM–11 AM: USD 17-19 per person
1 restaurant
1 bar
Room service available
Restaurants on site
West Coast Bistro
Bar
Things to do
Children's pool
Fitness center
Outdoor pool
Family friendly
Children's pool
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Soundproofed rooms
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Business services
24-hour business center
Conference space (3747 square feet)
Meeting rooms
Outdoors
Pool sun loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Breakfast fee: between USD 17 and USD 19 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino
Frequently asked questions
Does Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel on Dec 11, 2022 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Check-in is from 3:00 PM - 6:00 AM.
What time is check-out at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Check-out is at noon.
Where is Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel located?
Situated in a shopping district, this hotel is 3 mi (4.9 km) from University of Puerto Rico Mayagüez Campus and 4.6 mi (7.4 km) from Mayagüez Zoo.
Can I cancel my reservation for free at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel Reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It has been an amazing experience and I just want to Thank The Holiday Inn Tropical Casino Hotel
for their tentativeness to their guest and ensuring our safety at all times among other things.
I give them a 5 stars plus
They not only made sure of me and my family safety but that we were taken care of in many ways.
Just know you are in good hands and they are very well prepared In Case of any hurricane.
From the reception desk, housekeeping, concierge, security, kitchen , and the bartender, the hospitality treatment was phenomenal.
Everything is going well and can be and despite
What is happening
Thank you all at the Holiday Inn Tropical Casino in Mayaguez for tending to your guest as if we were your family, we could not have asked for anything more
ALICE
Stayed 4 nights in Sep 2022
10/10 Excellent
Mirna
Traveled with family
Sep 9, 2022
Liked: Cleanliness, staff & service
Zulirka who works in the dining area was outstanding. She catered to my family and went beyond the scope of her work. She made our stay pleasant as well as the staff in the front desk. But the casino sucks and managed very poorly. People are aggressive players and disrespectful. STAY AWAY . Otherwise the rooms are comfortable, clean and staff is great
