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Overview of SureStay Hotel By Best Western Mission

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Featured Image
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

SureStay Hotel By Best Western Mission

2.5 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShary Municipal Golf Course5 min drive
    AirportMcAllen, TX (MFE-Miller Intl.)8 min drive
    Popular LocationBasilica of Our Lady of San Juan del Valle14 min drive
    Popular LocationWorld's Largest Killer Bee16 min drive

Choose dates to view prices

Standard Room, 1 King Bed, Accessible, Bathtub

3.8/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

No guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

5/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Smoking, Jetted Tub

No guest room rating
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

4.1/5 guest room rating
  • Sleeps 4
  • 2 Queen Beds

About this area

Mission

Located in Mission, SureStay Hotel By Best Western Mission is in the city center. McAllen Performing Arts Center and 17th Street Entertainment District are cultural highlights, and some of the area's landmarks include World Birding Center and Cine El Rey Theatre. Looking to enjoy an event or a game while in town? See what's happening at State Farm Arena or Bert Ogden Arena.
Popular Location

What's nearby

  • Mission Event Center - 5 min drive
  • Shary Municipal Golf Course - 5 min drive
  • National Butterfly Center - 7 min drive
  • Basilica of Our Lady of San Juan del Valle - 14 min drive
  • World's Largest Killer Bee - 16 min drive

Getting around

  • Miller Intl. Airport (MFE) - 8 min drive

Restaurants

  • Whataburger — 4 min drive
  • Taco Ole — 4 min drive
  • Delia's — 4 min drive
  • Kobe Sushi Hibachi Bar — 5 min drive
  • Mambo Seafood — 5 min drive

About this property

SureStay Hotel By Best Western Mission

Hotel in Mission with free breakfast and outdoor pool
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, conference space, and laundry facilities are onsite. All 54 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and ironing boards.
SureStay Hotel By Best Western Mission offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

Frequently asked questions

Can I cancel my reservation for free at SureStay Hotel By Best Western Mission and receive a full refund?
Yes, SureStay Hotel By Best Western Mission offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel By Best Western Mission cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SureStay Hotel By Best Western Mission?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Mission on Apr 22, 2021 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does SureStay Hotel By Best Western Mission have a pool?
Yes, this property has an outdoor pool.
Is SureStay Hotel By Best Western Mission pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SureStay Hotel By Best Western Mission?
Self parking is free at this property.
What time is check-in at SureStay Hotel By Best Western Mission?
Check-in begins at 3 PM. Late check-in is available during limited hours.
What time is check-out at SureStay Hotel By Best Western Mission?
Check-out is at noon.
Where is SureStay Hotel By Best Western Mission located?
Located in the heart of Mission, this hotel is 2.4 mi (3.8 km) from Shary Municipal Golf Course and 2.5 mi (4 km) from Mission Event Center. McAllen Convention Center and Bentsen-Rio Grande Valley State Park are also within 6 mi (10 km).

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 81 out of 206 reviews
5 - Excellent 39%
Rating 4 - Good. 48 out of 206 reviews
4 - Good 23%
Rating 3 - Okay. 44 out of 206 reviews
3 - Okay 21%
Rating 2 - Poor. 17 out of 206 reviews
2 - Poor 8%
Rating 1 - Terrible. 16 out of 206 reviews
1 - Terrible 8%

3.9/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Amenities are poor considering the rate and price of the property. No surveillance and noisy neighbors. Not enough towels, soap, and other accessories on the restroom.
Stayed 1 night in Apr 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel. Over priced. Pictures were misleading.
Stayed 1 night in Mar 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The large jacuzzi was nice. Most of the front desk staff were nice. There was only one bad apple.
Stayed 3 nights in Feb 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2020

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